Chase Bank

This branch is very friendly & helpful. The office inside is a work of art from the 1960's. Lisa our banker has a wonderful personality. She listens and take care of our specific request easily and effectively. With so many ATMs and branches throughout the valley, Chase offers a quality banking products.

What a difference a day makes! Yesterday I shared my experience at the branch located at 32nd and Indian School Rd. I am happy to report the Branch Manager Frankie for that location, contacted me this morning to ensure I received a resolution. This morning I went into the branch located at 44th and Camelback. I did as I did before, contacted the Chase fraud team and walked into the branch to be assisted by a personal banker. I had the pleasure of meeting Jordan Dickerson who did not hesitate to assist with my need. When I walked in I explained to Jordan the ordeal I experienced yesterday and he immediately advised how he could aide while waiting for the fraud prevention team to take the necessary steps on their end. Jordan even took the liberty to review my account and see if any auto pay bills had been rejected and he printed for me a list of the merchants to ensure I would know who to update my accounting information with. Jordan's stellar experience is the reason I joined Chase 10 years ago and I want to personally thank him for making me feel like a valued customer in-spite of his calendar!

Cool building! Veterans get free checking, free money orders, and a free safety deposit box! The staff is better than excellent, and the bankers can do magic when you are forgetful or need help! GREAT COMPANY!

Jordan assisted my daughter and I as we set up her first account. I was very impressed with how he treated her like an adult while I still saw her as my baby and wanted to cry. Lol he explained everything to us and answered her questions, and took his time with us. He also made us feel sure in the fact that if we had any issues in the future he would gladly help. We were both very impressed. As soon as we went into the building we were greeted by someone. That always says something to me. I love the building its self as well. I will definitely make the drive to this branch if I ever need to.

This location really is great, and historical building is fun to look at. Staff was very friendly and nice. Biggest issue I have been having at any Chase is they don’t have public restrooms. It’s frustrating they don’t offer “public” restrooms in such a large facility. If you want to provide a great experience to your customers Chase how about offering at least the basics....

This is the best bank ever, we have been there since, 1969,..! No problems, what so, ever,...! You know what they say, You can't please, all of the people, all of the time,....! Right across the street, there is AJ s Fine foods, OMG, and you should really use the bathroom, before leaving the house,..? Really,.. With the Virus and all,.?????

GORGEOUS building! Worth stopping in just for that! Plus they were great here! Very friendly and very informative!

Gorgeous building- inside and out. Typical bank otherwise.

Horrible staffing I suggest going to another chase