Chez Michelle Restaurant

I loved this place! I was welcomed by everyone there. I was the only Caucasian person in the place and I was treated excellent. The food is out of this world! I ordered non spicy and it was great. The service is just like you were at home and the people there are so nice. What an experience
5 7 years ago (26-05-2018)

Good food! Service is slow! Website states open at 10 on Saturday and they actual open the door at 1pm and start prepping for the day. It’s better you plan for dinner to get food prepared in less than an hour. If they have reasonable hours and food prepared before they open the door they will be in business
2 7 years ago (30-04-2018)

I hope the owners improve the service. Since the move on Hwy 6, the customer service is deplorable. I used to order grilled fish in the past the place was small, they were humble, greeting customers, and making you feel part of there growth as a business. Now they have a big place, they don't need you, sad!! My last order took me to write this review; that happens 3 weeks ago... Placing my order and a lady took my order saying in 45 min will be ready; 45 later I was driving on my way to the restaurant around other 20 min, at the restaurant I asked about my order to Lola( waitress), she told me is not ready... 5 min later other guy came in asking for fish that his ordered 25 min ago and give it to him... that upset me when I asked to speak to the manager a men around my age came after 30 min and trying to be smart instead of apology. There were 3 other customers complaining. I end up leaving the place unhappy wasting 2h of nothing . A place to kill time, yes!! No personal but you can't handle business by friendship or like in Africa. Like I said so sadly I'll never go back.
1 7 years ago (29-04-2018)

I can see this place going down because of their customer service and how disrespectful they are. If you read the other reviews you well see the same. In America people VALUE how you treat them versus on how good your food is. They are very slow to greet, take your order, give you a menu, return to your table and handle additional request. Once they give you your food they feel that's it!. The fish is the only thing is keeping them open. All of the staff is rude. They need to really be warned what this type of service will do to a business. By the way they aren't the only restaurant that serves good grilled fish with pepper sauce.
1 8 years ago (13-01-2018)

They just have to improve on customer service because they are lacking on that path. Any organization with good and polite well-mannered employee always thrive . Smile, ask customers if they are okay .
2 7 years ago (05-06-2018)