Chick-fil-A

Love this place for the chicken and salads. Recently got the app for chick-fil-a. After about 3 visits So far there are only 3 selections to choose from. small ice cream cone, waffle fries or small fruit cup. It expired before i can use it.
5 8 years ago (08-05-2018)

I usually visit this chick-fil-a at least 2-3 times a month because it is the closest to my house, but may be driving farther to go to a different location in the future. The last three times I have visited (always through the drive-through) the cashier has gotten my order wrong (either something completely wrong, or made incorrectly), even when they say it correctly back to you when you're ordering. The last time I was here I had ordered a milkshake with no cherry as I am allergic to them (which I also said), drove up to the window, and was handed a milkshake with a cherry on it. When I gave it back and let them know it was supposed to no cherry, I watched the cashier through the window pick the cherry out with a napkin and cover up the leftover juice with whipped cream, then give it back to me. After asking if it had been remade, the guy didn't know what to say and didn't answer me until I told him it needed to be remade and I had seen him just pick it out with a napkin. Fast forward two weeks later, my husband and I are at chick-fil-a again, and we order a grilled nugget meal. Pulling up to the window, we are now given a regular (breaded) nugget meal. When we asked about it and gave it back to them, the cashier (who didn't apologize) informed us they would need to charge an additional $0.80 for the price difference. Seriously? So now we're again waiting for several minutes for the correct food after getting the wrong order. The service as this chick-fil-a used to be great, but lately is seems like all of the workers are high school kids wanting to gossip and hang out without paying attention to helping customers or doing their job. Judging from the other recent yelp reviews, we're not the only people this has happened to. The service/management at this store really needs to get it together.
1 8 years ago (18-05-2018)

Every single time we have an issue especially in the drive thru.... they rush you when taking your order, cram all of your food in 1 bag, make your order incorrectly or forget parts of your order before pushing you through to get to the next person.I have tried to give them the benefit and go back but its a reoccurring issue. Last time I stopped and checked the order and with no surprise we were missing a sandwich - I went back in and spoke to a manager who was unapologetic and rude demanding a receipt when I had just pulled off the drive through, I explained this is a reoccurring issue and he directed me to the wall to get information if I would like to let the operator know. The management needs to get it together - Don't waste your time go to somewhere that cares about your business. Plenty of other options in that area.
1 8 years ago (04-04-2018)

Great food and amazing ice cream. I would definitely recommend!
5 8 years ago (05-06-2018)

I frequently go to this Chick-fil-A. Typically I use the driv thru. I wanted to acknowledge Pamela. She is thorough and professional. She is always very kind and such a wonderful start to my day. I appreciate all of her efforts. Thank you Pamela for your kindness. You are appreciated
5 8 years ago (09-04-2018)