Reviews
Costs WAY too much! Usually a good place all around, but they have seriously downsized the food and not the prices. Apparently the #1 is now basically a nugget in a bun. My sandwich combo was the least amount of fast food I have ever seen for $7+ but at least they are still fast and friendly. More of a joke than a "meal" though. I can't think of a worse lunch deal in town. Burger King chicken is almost as good and for $6 you get at least 4x this much food--plenty for 2 people.
My daughter and I visited one of your establishments like we do all the time 4001 Coors Blvd NW Albuquerque NewMexico 87120. We placed an order through the drive through. My daughter drives a silver sedan ordered the #1 Deluxe with a sweet tea. I asked the lady what kind of shakes they had, she said, "vanilla, chocolate, cookies and cream and peach for the summer." I then told her "no, I can't have peach I'm severely allergic". We got home and without looking to see what kind they gave us and I took 3 drinks, it was then that I realized It was peach. The tag on the drink of the shake I got said, "green sedan, customer name, Sandra". I immediately screamed, "omg this is peach" to my husband in panic. I do have a prescription for an EpiPen should this ever happen, I took benadryl immediately after. My daughter called the restaurant to let them know what happened and the manager she spoke with was extremely apologetic and she offered to refund our meal as well as anything we needed of which we never got the refund. We didn't want free meals we just wanted to make sure this doesn't happen to anyone else. I am grateful that I acted quickly otherwise who knows what could have happen. Perhaps more training on these types of situations.
Great experience, the manager was the one taking our orders. The team around him was really helpful and supportive. Great cultural environment. It's how all businesses should be run. A Christian based business. The best type to patronize.
This location has gotten so bad. Placed a mobile order waited in the drive through line over 40 minutes ! So unorganized, and disappointed in the food quality. Even after the long wait food didn’t even taste fresh fries were cold, chicken on my sand which was hard and seemed old. Also they should bring back surveys on receipts, or have a sorbet option on the app. Had such a bad experience at this location.
I’ve eaten here multiple times and it used to be good. Something has changed for the worse. The lines take forever and since the two lanes converge into one someone ALWAYS cuts in front of you. When they take your order they ask if you want any sauce but it’s a useless question because they always forget at the window anyway.
I always thought the chicken is dry, the service 9s ok going through the drive thru. And I have never been inside the establishment. If is wasn't so pricey I'd probably give it a better review honestly.Food: 3/5
Just your average chick fil a. Friendy staff and good food. My order came our very fast and was normal.Food: 5/5
Never had a negative experience with Chick-fil-A. But this time the small chicken bites were very dry. Hard to swallow even with bbq sauce.
Very friendly staff. Kept their cool even with line out the door and the drive through all the way down the street.
Good food, my order is usually right have went a few times and it was wrong. Fast serviceFood: 4/5