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Reviews, get directions and contact details for Chick-fil-A

Chick-fil-A
"As conditions and regulations about coronavirus evolve and differ across the country, availability of dining options like curbside or full dining room seating will vary by restaurant. What remains unchanged is our commitment to safety and high operating standards, and we are continually adjusting our operations to help protect our Operators, Team Members and Guests."
Address: 5001 Shelbyville Rd , Louisville 40207, KY, US
Phone: (502) 894-9749
State: KY
City: Louisville
Zip Code: 40207


opening hours

Monday: 06:30-22:00
Tuesday: 06:30-22:00
Wednesday: 06:30-22:00
Thursday: 06:30-22:00
Friday: 06:30-22:00
Saturday: 06:30-22:00


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Reviews
Compare to the other locations They could work on their food quality, I ordered south west salad and grilled nuggets , nuggets where a bit cold and it was missing the side toppings for salad as well. But I will give them 5 stars for their great customer service and happy faces employees.
Really nice chick-fil-a! Good food, good service, it was fairly clean, the only slightly unfortunate thing is, the outdoor seating tables only seat 4 at a time, and we had a group of 6, but oh well! I'm not THAT nit-picky.
Always fast, fresh & quality. Grilled nuggets & chicken sandwich are better than anywhere else. Seasoned & juicy. They have white cheese dip that isn't widely known but it is awesome! Especially on the traditional nugs.
We love Chick Fil A and this branch is always busy and always serving up good meals! Shout out to Joey and the staff taking orders for being so efficient and friendly. A great experience is always so nice.Recommended dishesGrilled Chicken Club, Spicy Chicken Sandwich, Chick-Fil-A Nuggets
Friendly and quick service despite the busy location but it is regularly that I keep getting my orders wrong. After over 5 wrong orders, maybe 10, the app management added me rewards for sharing my experience, or compensate me in other words but that's the least I care about. I just want my order right. Guess what happened again yesterday, more wrong orders. Unfortunately this is the closet location to me but I am about done with this location. Why would someone voluntarily replace a muffin with a biscuit? Grilled with fried, spicy with regular, salad with fries? I am happy for this location they're selling large volume but they're losing their handle on the quality control.
I really like the chicken sandwiches here.. Service is really good.Food: 5/5
About what you'd expect at a place across from a mall. Extremely busy, rude customers everywhere. People honking with nowhere to go. One idiot driver can wreck the entire line that wraps around the building. Food was fresh and tasty. Did receive an incorrect drink so had to tell them 3 times what drink I was supposed to have. Was told to have a great day as if we were done and dismissed after being given the correct drink but still was waiting on food. It is cold so maybe he was almost frozen ‍
Used my app for the first time! It went pretty well… even though I used the app while parked in the parking lot .. it said let us know when you are here but I was there. Lol It finally realized I was there. Food came out promptly. The parking lot is a nightmare kind of like most of the Chick-Fil-A’s. Best if you can to back in to your parking spot or you may be there for a long time.
The service here is always super fast and everyone was super kind. The quality of the food is always great at this location. Love their spicy chicken, grilled and regular nuggets, waffle fries and ranch.
What I like about a chicken sandwich is it's not pretending to be something else. Unlike a hamburger it's claiming to both be ham and burger and quite frankly I don't know what a "burger" is. A hamburger should simply be called a ground beef patty sandwich! The chicken sandwich is pure- it says what it is, it tastes like what it says, it's a piece of chicken between two pieces of bread slathered with condiments of choice!
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