Reviews
Portion are not equally distributed. If they see you’re a minority they give overflowing meat. I asked them if that’s the meat for my 4 orders and they said Yes! . You can barely count the pieces of the chicken in it. But with their fellow race it’s overflowing that they can’t even wrapped the burritos properly because of overload of meats. The store is dirty, so prepared to clean your own table. Line was long and waited extra 10 minutes more to wait for the chicken to get cooked and end up getting few pieces of meat. What a waste of money and time. I don’t think $8.80 per order is worth it. OVERPRICED. I would give a negative -0 if there would an option for it.
Definitely our worst Chipotle experience ever. It’s our favorite fast food place and we were so disappointed. They had no white rice, salad dressing, or chips ready and I had to wait for 10 minutes for rice. I only found out it was ready because we saw them serving it to someone else, no one told me. The chips, once they were ready were super over done and I don’t think they had any salt or lime on them. I’m also fairly certain no one put any lime on the fresh white rice that I had. Whoever cut the produce probably has never seen vegetables before because there were massive chunks of red onion and peppers etc. all in all, incredibly disappointed.
We rolled in around 1p on a Monday with a group of 10 people. The crew working was a perfect team. They got us through FAST and with great manners. It's super refreshing as I find many restaurants are short staffed and not customer service centric. The fountain machine was out of ice tea. No problem, they gave us bottled iced tea instead. You could tell they take customer service seriously. They earned 5 stars by being themselves. Bravo to this location!
Food is okay. Service is bad. I went when it was almost empty, and the server was annoyed the entire time. He got annoyed when I asked for different things on my 3 different orders and would roll his eyes. He also kept asking, "Is that all?" When I had not even picked the meat and was rude when I asked if he could add lettuce and sour cream. I understand that servers get stressed and have bad days, but that does not mean you get to be rude to me. I was patient with him and tried to get out of there fast.
My firm has decided to blacklist this Chipotle because they rejected our order recently. Since the online ordering system was down, my company opted to print the menu and drop it off in order to avoid disturbing the line. Our organization had a list of twelve orders. The manager deemed it prudent for us to form a queue and place individual orders. I am delighted that Toco Town has recently opened around the corner, as we will be dining there in the future.
My wife and I went here for a fast lunch after visiting the Baltimore Aquarium this past Sunday 10/2. This has to be one of the worst Chipotle restaurants I have ever been in, as we were getting ready to order we saw a sign at the register stating, "we have no black beans, lettuce, tomatoes, steak, or guacamole", it was only about two in the afternoon? Since we were anxious to get on the road and it was raining outside, we decided to order anyway and make the best of it, what we did get was OK but not as good as we usually get at Chipotle. To top it off after eating we wanted to use the bathrooms before we left, after getting the code to access the bathrooms my wife found no toilet paper in the lady's bathroom. I went in the men's bathroom and found only one roll of toilet paper that was almost gone and gave it to her. In the men's bathroom the lid was off the back of the toilet and the handle to flush was hanging down the side of the tank. If you wanted to flush, you would have to reach inside the tank and lift the flush lever. We will never go to this location again, poor management and poor maintenance.
They charged me for something that I did not buy. Fortunately, my bank will help me with this matter. The bathroom was also very dirty and while I do not have a baby, I noticed the baby-changing station is not sturdy and falls all the way down once it is opened.
If I could give this location 0 stars I would! The GM should be ashamed of this store location!! They Never and I mean Never have anything!!!! The workers move slow at night and don’t even check inventory on the line! Every time after 5 they are always out of everything. The workers are ALWAYS STANDING AROUND! There’s never management late in the day! You can’t order in person just online! It’s just like everyone in the back doing whatever the hell they want to do! Its ridiculous! Even the worker on the grill said he never worked for a more dysfunctional chipotle before! Just shut down the whole location PLEASE!
Great food, friendly staff, and quick service. Good old chipotle. If you go there after 8pm, they might run out of fajitas among other ingredients.Dine in: YesOutdoor seating: NoTakeout: Yes
Mexican Grill restaurant. I had a bowl with steak and white rice and it was delicious. The work in a step system, where you keep on adding ingredients till you finally have you customized Mexican meal, jummie !