Citibank

The worst ever, we just need the signature certified, have been sent to 5 different Citi Branches and second last, a notary, said we have to go to the branch where we opened the account, since they have the original signature - which I don’t understand, it was anyways digital. Fine we went back to the opening branch, this one, still no they cannot make it cause they don’t have a notary. And blamed their colleagues to send us to them. We opened an account in Chase and two seconds later the stamp was no there.

They are impossible to reach by phone. They never pick up. I have been trying to reach the branch the entire day and still nothing. Do not bank with this branch. Your problems will not be solved via phone, you would need to physically go there.

I've had a good experience with all tellers who have helped me in this branch and have never had to wait long because they're dedicated to helping customers quickly. It would be nice if it was updated inside! Looks so dated.

no complaints about the staff or the facilities, but I recently tried to deposit a check on my phone, and the system could not read it even though it was computer generated and not something in sloppy handwriting. I called and was told I had to come to a branch to deposit personally. Great, but every branch closes at 5 PM. Really? How a bout a little customer service?

Spoke to a female that was very unproffesional. She kept having a conversation with her co-worker about what she was going to eat for Lunch. She Didn’t answer any of my questions and didn’t know anything. Definitely won’t be going back to this branch. I’ve been having constant issues with this bank and will be closing my account.

There is a Mexican teller called Vurquez or something quite uncooperative, she gave me attitude while most of other staffs were quick and helpful. I don't understand, how can you give customers attitude while at the same time ask them for money.

I have always found the staff to be very helpful and courteous. I have many options in the area but this location is very professional. I miss the days of Saturday banking hours though.

Long waits, people who can’t help… no wonder banking is in such a decline…

In this day in age ..bank branches need to stay open at least until 6pm for people who do not leave work until 5pm or at least open for half a day on a Saturday ...this is just ridiculous...

The tellers are open till 4pm not 6pm, FIX it because i walked to blocks to find that out after looking at the site which says open till 6.