Assistant Manager Viktoriya thinks she is the total boss... And dictates everyone around her from tellers to costumers... She doesn’t let anyone tell her differently from what she learned 30 years ago although things have drastically changed now in the digital world. She is too old school to manage a branch...
Great customer service.
The manager advised her staff not to service my business checking account, does not allow me to make deposits !! It’s clearly not about money and business here it’s all about demon time and cost Citigroup board of directors a loss of gains in revenue Q4
I waiting more than 2hour and lot of people. I see a 6 rooms of costumer service office but just 2 costumer assistant and 2nd one is left in rush our
Do not go to this branch. They are not nice to anyone of color. They only respect those of similar background.