Cochran Head Vick & Co.

This firm bailed me out of not one but TWO claims by the IRS that I owed them money for two very different and VERY confusing claims which were not related to my tax returns. I have no idea what I would have done without them. IRS demanded $17,000 in 2014 and $50,000 in 2015. CHV did amazing research and wrote a very detailed and professional response which got the IRS off my back which resulted in my owing nothing. CHV charged a very reasonable fee and were very sympathetic and supportive and responsive throughout. They are also very prompt, professional and reasonable in preparing my taxes every year.
5 10 years ago (21-02-2017)

Horrible from the start. Little to no customer service. I asked numerous times each year on how much CHV was going to charge but CHV said they would "take care of me" End of the year I was slapped with a fat bill that was far above the going rate. Tax filing were turned in late despite everything being turned in on time. Impossible to get a hold of anyone at CHV that can make a decision. 2/3 people I worked with at CHV left. What you expect out of an accounting firm you will not receive at CHV. All three of my family members now have left.
1 11 years ago (02-03-2016)