Reviews
Good company to work for as a nanny. You are able to choose when to work based on your own availability. Mostly everything from scheduling availability to time logging is done using a clever app. I wasn't a nanny but actually was there for a short time as the Role Model Manager while Ashley was gone on maternity leave. Lisa and Ashley are fantastic workers that care about the families. My only complaint is that the families can act very entitled since they are better off than most and are prone to blow ups if anything goes wrong, which is partly why I left. If you're looking to be a nanny here then you are in good hands. - I can also assure you that the nanny referenced in the first post is gone as I was the one to let her go.
4
7 years ago (13-04-2018)
It's been 2 months since I have worked for College Nannies and they have NEVER paid me!!! And still haven't received my money. When I reached out to Lisa about getting paid she preceded to tell me how I was a horrible candidate and a liar I was. I have been in this business for over 20 years and I have never encountered such unprofessional and just down right nasty behavior from a supposed high end (allegedly) company. All I want is to get the money that is owed to me, which still has not happened. When I brought this yo her attention she proceeded to go after my character and text ear me like a teenage girl, ridiculous! I feel sorry for any family or poor soul who works with this woman and her horrible example of child care professionals. It's been 2 months and I have yet to see my money.. good luck getting paid, and good luck being treated with respect, it's so sad.
1
8 years ago (03-03-2017)
I have had a wonderful experience working with College Nannies, Sitters and Tutors. I love the way you can set your own hours to work and I have always had positive feed back from Lisa and Ashley. My paycheck has always been direct deposited into my bank account on Fridays. The families and children I've cared have been very kind and give good directions for the care of the children. I would highly recommend working for Carmel College Nannies, Sitters and Tutors.
5
8 years ago (10-04-2017)
I needed a last minute babysitter. I had received a perk from a local group for four free hours from College Nannies + Sitters + Tutors The manager, Lisa, bent over backwards to get us a sitter with a 2 hour notice. The sitter arrived on time and we went through what was available for dinner and our basic house rules.
We asked about our children's behavior. At that time, she let us know H1 had some problems with name calling, personal space and kindness to H2. During her description of the evening, she described an incident where H1 had climbed on her head. She informed us she had corrected H1 by saying, "You are a weirdo." Although it did not sit well with me, I was able to look past that remark.
I did text her shortly after she left asking for a good time to call so H1 could call and apologize for his behavior and ask for forgiveness. We scheduled it for 3pm on Sunday.
The next morning we spoke in length to H1 about the evening one thing heshared that was a bit alarming was that, even though he ate dinner, H2 was not fed. I checked with Carmen about dinner and she said,
"No, he did not. H1 did. But not H2. I know he was snacking on a banana and some chips but he didn't eat no pizza."
I let her know that was not okay. A banana and chips is not a substantial dinner for any child. I also noticed that she didn't change H2's diaper before bed. Because if that, he woke up soaked. I am positive she didn't change his diaper since I only had 3 diapers left in that package before leaving and all 3 diapers were still there when I checked. I had talked to the sitter and wrote the company a detailed email of the evening to be sent after Carmen and I spoke at 3.
I took to my local group on Facebook to share my experience and to let them know I will not be using this service again for many reasons. For $18.75 an hour, I expected my child not to be neglected. Lisa, the manager of the company, is in this local group and saw the negative post. She chose to respond on the thread. Honestly, I don't remember her exact words but she conveyed her frustration that I had posted to the local group before talking to her.We spoke for 7 minutes and 11 seconds and the majority of the conversation was about my post--not her employee's neglectful behavior. This is not addressing the real issue at hand and the whole reason I posted on Facebook in the first place. She was very angry that I took to social media, accusing me of being immature and trying to ruin her business. Her business is a premier sponsor of the local group and pays $1,500 to have her business advertised and she felt I had no right to "rant" about it. When responding to her aggressive tones and language, I tried to avoid accusatory words and tried to convey how I felt as a customer. She said I was being "immature and not business like." Lisa demanded I take down the post. It was unnecessary for Lisa to call me immature or unprofessional. In this setting, SHE is the professional while I am a concerned parent. Instead of berating me for sharing MY bad experience, she should have taken the time to reassure me that it would not happen again and she would make sure the negative behaviors of her employee was addressed. I should not be belittled for sharing with a local group of other moms who would probably like to know personal experiences before booking a babysitter through any service. Yes, I could have called her first but I did what I felt was best in the moment.
1
9 years ago (03-10-2016)