Reviews
Colorado Recovery saved my family. My son has struggled with mental illness for many years. At one point, we thought he was beyond help. We tried many doctors, hospitals and support groups over the years. He was resistant to treatment for over ten years. We were told to check out Colorado Recovery. As it turns out, a friend's adult child had been through the program so it was a great source of comfort to me to hear what she had to say about the program - specifically Balsam House. I really don't know how to put into words how much everyone there saved our lives - that is no exaggeration. They are kind, loving, experienced, compassionate and were available to us at any time. My son was treated as an inpatient for quite a while, and is still being treated by the doctors and therapists there. We are so grateful for all of them. He has gotten his life back. How do you thank someone for that? Colorado Recovery performs miracles every day. I can't recommend them enough. They are the absolute best.
Company does not take health insurance. The psychiatrists and doctors at facility are not industry leaders. The current psychiatrists and providers do not have any published works and do not have a reputation in the community. The programming at Balsam House is limited--if you are a new client ask for schedule of activities that your loved one would participate in. If your loved one's schedule is empty, you have to ask yourself how your loved one would be spending time. Ask to tour the facility. What amenities do they offer and/or is it worth the $30,000 monthly price tag? What type of experience do your providers have? Have you taken the chance to research other facilities that take health insurance? Have you had a chance to find a facility that offers more diversity in the providers that would be working with your loved ones?
This was not a warm and welcoming place of employment. The therapists and staff had a very high view of themselves and their work. The company is also managed by clinical staff and/or by staff who don’t have the business management background to make solid smart decisions. If you don’t believe me, ask to see the company’s financials. All of this is related to the client’s care. Where bad decisions are constantly made. Some people might agree that the management and staff perfectly exemplify the Dunning Kruger effect.
Towed my husbands truck from In front of our home because the nose of his truck was touching a red no parking in front of an electrical box in the middle of the night.. no one was checking that box and there was still clear access to the box. I know because he parks right next to the tree in our yard. We’re struggling financially and it cost near $300 to get it out of tow. Completely unreasonable and unacceptable money hungry tow truck company. This is something my park denver cascade deals with on a regular basis, they target our poor mobile home community and it’s disgusting.
I am a client, and not an affiliate of the company as James H. would claim. This is a great program, and all of the negative reviews posted are untrue. Electric Jellyfish claims that two clients have committed suicide, which has never happened. I know of two suicide ATTEMPTS that were handled with compassion, and am actually very close with one of those people--yes, they were allowed to stay in the program. Also, Maree said that the program doesn't accept people who self harm or who are undergoing treatment for opiate addiction, which are both true. However, the reason they don't accept people who currently self harm is because they generally only accept clients who are already mostly stabilized, which is generally done on a mental health unit at a hospital before admission. Colorado Recovery also doesn't accept people who are undergoing treatment for opiate addiction because it isn't a drug treatment facility. As stated, it is a program for people with severe mental illness. Please disregard the reviews by the three people I have mentioned as they are not true or are based on not understanding how the program works. Many of them also stated that the program is expensive, which it is, but Colorado Recovery offers top-notch treatment that I have personally seen change lives for the better when there seemed to be no hope left. As for my experience, this program has done wonders for me. I suffered abuse for most of my life which lead to severe psychosis and disconnection from reality. I was also extremely depressed and suffered from an eating disorder. Colorado Recovery has helped me to overcome the anger and pain I felt due to the years of abuse, as well as to have a healthy relationship with food. I no longer want to die due to having a great therapist, and they have put me on the minimum amount of medication for me to not hear voices and have disturbing delusions. They definitely don't push psychiatric medications, and in fact work with the clients to put them on the minimum amount possible for effective treatment. Once you are out of the first part of the program Balsam House and in the transitional living unit, you gain more freedom. If you work the program, you can be in the outpatient portion very quickly. I was in Balsam House for 2 weeks, and transitional living for a month, before I got my own apartment with another client. All it really takes is following the minimal rules that are set such as doing easy chores, attending groups, and being compliant with medications. I came to Colorado Recovery thinking I was worthless, wanting to die, and severely disconnected from reality. Now, I am in college, exploring different jobs, and have a great relationship with my family. This program works.
As a legitimate client I don't appreciate negativity towards the treatment facility I've grown to love over the past 5 years. It impacts the viability of a great private business that's helped me become an independent adult. Founded by a caring doctor in a great community of Boulder, CO I feel lucky to be here. I've had a great experience at Colorado Recovery. I recomend a positive attitude and engagement in the process if you find yourself in the program. I've simply felt like I can trust the people I work with here and I felt surrounded by caring people the whole time. It's definitely more expensive than some as they are private funded and insurance only works at the pharmacy they use. I've been here 5 years dealing with symptoms that have been really severe a lot of the time with psychosis. To be able to trust the staff and try meds with a good doctor and see the doctor often enough to find the right meds is great. My symptoms are severe enough to where I've felt the need to die because of a delusion I have dealt with and I've been at different levels of treatment throughout my time here including hospitalization and electric pulse therapy ECT treatment. I was capable of working full time but I felt like dying before and now I work 48 hours some weeks happily living in Boulder. It's not cheap and there is no miracle cure to be found just by showing up but I've grown into a happy to be in recovery type of person. My substance abuse was under control through my AA work prior to coming here, I highly recommend that sort of thing and engaging in the community of Boulder however you can if you get the chance to be here. Trust the process and know God still has a plan for you and take it easy on yourself. Things will work out!
This health center does not take health insurance, or medicaid. Our family was told the first month would cost $30,000. The center was unimpressive, and according to my in-law resembled a goodwill. Sadly, this was not the recovery story or mental health service we were hoping for, we were left with a broken heart and an empty wallet. Consumer beware.
Colorado Recovery helped me with a dual diagnosis. They have individualized care plans to help you. Starting with impatient and working towards the goal of a transitional phase of living and finally on your own. The staff is highly trained and qualified with top notch doctors and therapists. I would recommend a friend or family member seeking treatment for a mental illness and/or substance problems.