Connon Nurseries

Great selection but Manager was rude. Customer service has definitely gone down at this store.
2 7 years ago (02-06-2018)

Great products and great service. In early May I phoned this nursery looking for a Korean azalea (azalea mucron). I spoke to Marina who said she would check and call me back. The next day she called back indicating that there were none in stock but she would do a wider check of suppliers and would get back to me if she found any. About 2 weeks later she called again to say that she had found some and that they were at the nursery and would hold them for me, not even requiring my credit card. I drove 325 km (one way) the next day to purchase them . I even got a three year guarantee. Great staff and service. Thanks so much!
5 8 years ago (26-05-2017)

I have not been impressed with customer service when I purchased a new plant with a small portion from a store credit, it did not warrantee the plant because $14 of the $52 dollar plant was from the credit. On two previous visits I brought in two malfunctioning sprayers for deer blood and the suggested solution was to sell me a spray bottle because their poor product!? I got better service at Home Depot and Canadian Tire in Belleville.
1 8 years ago (12-07-2017)

While they have a great selection of plants and lovely decor, the service is appalling if not downright rude. It's a shame.
2 8 years ago (07-07-2017)

Great selection & quality. Excellent helpful staff. Always a pleasure to go.
5 8 years ago (25-05-2017)