Reviews
Carlos solved what I thought was an unsolvable problem in our home: loud clanging pipes from the steam boiler system. We have had the boiler serviced/cleaned almost every fall/winter since the issues presented itself. We had many different thoughts and opinions on why they were clanging but no plumber/company was able to resolve the issue for us. I thought I’d be sleeping with ear plugs for another season but THANK GOODNESS we had Carlos and his team come by. He made no promises or assurances but after he was done, so was the unbearable banging sound from our kitchen pipes. I actually thought my husband had turned off the heat because I didn’t hear the familiar clanging but nope, rads were red hot and the system is working like a dream. I cannot recommend Carlos and his team enough - professional, thorough, and so knowledgeable. We have him coming back to work on an unrelated plumbing issue. He has our trust and client loyalty going forward. We were so impressed and I know you’ll be too.
Great Service! After having gone through so many plumbers and getting the run around; Carlos and Jeremiah came thru and did an amazing job. Boiler is up and running, and they were even kind enough to configure my thermostat as well. Would definitely recommend their services if you’re looking for quality work!
Fixed my baseboard heating. Couldn't be happier! Carlos is very knowledgeable and took the time to explain how the heating system works and the issue. He attempted to resolve the issue for the cost of a standard service call but it required some work and abit more money which he outlined first. Pricing is inline with others charge but hes courteous, nice, honest and communicative.
Carlos came out to do some much needed maintenance on our old single pipe steam boiler that we inherited in our new home. Carlos was punctual, easy to talk to and most importantly informed and comfortable with explaining his process. Steam systems fascinate me and since moving in last year I've taken interest in learning as much as I can about how this system should operate from reading Dan Holohan's books. Having Carlos to field my questions with his trade expertise on the subject was incredibly helpful to finally fill in the blanks on burning questions I had. If you're not as clearly fun at parties like myself, the one of the best qualities I can share about Carlos was that while he was cleaning my system and discussing some modern updates the system could include, like an automatic water filler or second cut off switch, given the age of my system 36 years he wasn't trying to sell me on additional work and in fact advised me not to make these upgrades until this one bit the dust. Can't recommend Carlos enough, the man knows his stuff.
Carlos was fantastic and amazingly responsive over the New Year weekend when our central heating died right before a major cold spell. He could not have provided better service and the price was reasonable without the “up marketing” from other emergency plumbers I’ve used who always find “optional” but really “critical” things to fix that add hugely to the bill. In one case a firm wanted more than $16,000 to make repairs that another plumber charged me $1,500 for!! Carlos was professional, efficient and best of all HONEST!!
Highly, highly recommend! Our water heater flooded over thanksgiving weekend. Carlos not only came out on thanksgiving morning to check everything and make sure it wasn’t an emergency but then came back the following day with a brand new water heater and installed it quickly and efficiently. Can not recommend him enough!!
Carlos inspected my heating system and was able to identify the problem quickly and provided best solution and time frame to replace to boiler. Thanks to him my home and brothers are safe.PositiveResponsiveness, Punctuality, Quality, Professionalism, Value
It was a really fast turnaround and great service! I really appreciated you guys hauling up that 50 gallon tank up the four flights of stairs.
Absolutely amazing service. I was getting no hot water in my apartment ever since I moved in, and after many calls and e-mails with my awful landlord, nothing was getting fixed. I finally decided to call a plumber myself and found Carlos online. It took me weeks dealing with my landlord to get nowhere, but Carlos came over within an hour of me calling him, and he fixed the hot water in—no joke—5 minutes. I cannot recommend him enough. He’s a lifesaver.
Carlos was AMAZING!! He came out on a cold winter snowstorm night to fix my boiler!! He was professional, courteous, and stayed to confirm that everything was working properly. Highly recommend! Will definitely use them another time.PositiveResponsiveness, Punctuality, Quality, Professionalism, ValueServicesService not listed