Creative Vision Landscaping, Inc

I can’t say enough about Ken and his crew. They are THE BEST, top to bottom, in landscaping, hardscaping, lawn service, fence installation —anything you need in your yard! Ken is a true artist and his crew is meticulous. You can’t go wrong with this company!!
5 7 years ago (23-05-2018)

The worker Alvaro did a great job building our patio. It's held up great. The main problem is that here we are over a year later and we are STILL waiting for our fire pit insert that was included on our agreement and I have voicemails from the company stating it was on the way to us. I can't get anyone to return my calls or texts at this point. Edit: I received a call from the owner Kathy, about four months ago, who was a little upset that I reviewed their company with 1 star and did not see that it was fair that I gave 1 star for a missing fire pit, since I like the patio. In my opinion, my job was incomplete, which is why I rated 1 star. My contract clearly states with fire pit insert and I received numerous calls from their employee saying it was on backorder but would be delivered soon. She also told me that I should have called their office number, since the number I was calling was for an employee who no longer worked for the company. I was only calling the number that had been calling me for the last 5 months regarding my fire pit "coming soon." Why would I think to call anyone else? She then stated they were under the assumption the fire pit had been delivered, since it was given to an employee to deliver to me. They couldn't verify with the employee that it was never delivered, since he no longer worked for their company. She said they would be delivering a fire pit to me, in exchange for updating my review, and here it has been 4+ months, and I still have yet to see a fire pit. Also, to the owner comment- we did make many changes to our design. When I am paying a lot of money for something, I want it right and I want to be happy with the outcome, so of course I'm going to make design changes until I am satisfied with the final result, so yes, we made several changes- during the design process- so that we would be happy with the final result. All of those changes were made during the drawing up process. The one and only change we made after work started, was adding more pavers to a small section. When the work started, the patio was not sized correctly, it was smaller than the blueprint showed. We contacted the owner and he took his worker off the job for 1+ weeks until he could come verify for himself the size. So our yard sat dug up for 1+ weeks while we waited for the owner to return from vacation and "verify." Many days we received calls from the company saying a worker did not show up and they had to reschedule. The project was supposed to be 1 week from start to finish and ending up taking 3+ weeks. The pavers were not delivered on time and then when they were delivered, they were the incorrect amount. We ordered the rough edge pavers for the wall caps.... well they arrived smooth edge, so instead of ordering correct pavers, they took a hammer and screw driver and beat them to make them "rough". The workers also dumped all of our grass/dirt behind our house in common space. That is not our property and we could have been fined for illegal dumping had the county come out and inspected. I can attest that the work is good and our patio has held up fine. However, some of the business practices & customer service leave much to be desired.
1 7 years ago (31-01-2018)

Great reliable service for years now
5 7 years ago (07-06-2018)

Ken's team did a wonderful job cleaning up my beds!! My yard looks a thousand times better!! I will absolutely use them again!!
5 8 years ago (27-08-2017)

Love my hardscape that creative vision created for me and my landscaping. My own oasis. My neighbors love my yard. They did a great job. Thank you
5 8 years ago (15-02-2017)