Credo

Recommended, period Special thanks goes to Kiana. I enjoyed working with you. Can’t wait to try and apply all the products and tips learned today Note: this is why retail stores are so needed for this type of products. It was fun and truly needed for a new mommy

Went in on Saturday with my daughter and was greeted by a warm smile by Ron. He was amazing and took the time to talk to my daughter and also shared his knowledge. She was treated with kindness and top notch customer service. This was our first time in Credo and we will be returning soon.

We had an amazing experience today at Credo on Newbury! I booked a skincare consult for my birthday with Kiana who was the most knowledgeable, makeup expert in the whole world. The day before I called to see if there were any openings for my mom to attend with me, they were so kind and flexible and were able to fit us both in. Kiana taught us about the perfect products meeting us both where we were at neither my mom nor I have a clue about skincare and makeup. We walked away with purchases that I can’t wait to try at home! Kiana was the best, thoughtful and understanding and again met us where we were at in our beauty knowledge - strongly recommend!

Best clean makeup store with a good selection of curated cruelty-free brands! Great service with helpful recommendations.

I LOVE CREDO ON NEWBURY! My coworker and I stopped in to shop the 20% off Friends & Family sale this past weekend. We both were looking for new skincare routines and were introduced to so many fantastic brands with beautiful products. The lovely and extremely knowledgeable store manager, Natalie, helped us pick out products that were perfectly suited for us. My skin has been inflamed and irritated from wearing a mask 40 hours a week and I was in search for some clean products to help my sad skin. Natalie was focused on finding the perfect product that had the most optimal ingredients for my skin. Natalie also helped me understand more about the ingredients in the products that she was recommending and how they would help my skin. I am absolutely blown away by their product knowledge and kindness. So much so, we went back the next day for cosmetics! I am absolutely loving all of my new clean goodies! I can't wait to come back into the shop to recycle my old products! Thank you Natalie and Hayley!

I’m OBSESSED with Natalie and Hayley!!!!!!! They listened to my needs and produced THE ABSOLUTE BEST skin care routine for me! I loved my new stuff so much, I came back the next day to buy more stuff. Their suggestions were just so good for me, I bought almost everything they showed me. I went in with a friend both times, we have really different skin care needs, and while Natalie was showing me product targeted for me, she kept my friend engaged and vice versa. It was just such a great experience, this is my new favorite store. They really go above and beyond for their customers.

Just recently found this spot and I’m so glad I did! I love their philosophy of clean ingredients and supporting vegan brands. I walked in and was kindly greeted by a few employees. None were pushy and even persuaded out of buying me extra things that they felt I didn’t need. They also provided me with a free sample, without asking. Really love their store and their rewards system. Will definitely be going there again and again!

The customer service is actually abusive. I went in to purchase a foundation and was very unsure of my color, instead of them suggesting getting a sample they pressured me in getting a certain color. I had to switch the color twice and the third time I wanted to return it all together because it made me break out long term. Instead of giving me a refund or store credit, I was yelled at and lied to by the sales associate Kiana. She would not give me any store credit or refund for the item I was not satisfied with. She was rude and blamed me for their product not working...? My friend had the same experience with another associate there.

Fabulous!! Finally a clean beauty store.. They take the hard to recycle make-up products and give you a discount for recycling!! The customer service is fantastic..This store is awesome for us environmentally friendly folks who care about the planet and our future!! Thx u for coming to Boston and Newbury St.

My favorite place to buy non-toxic and cruelty free self care products. The staff are really friendly and know their stuff, they'll help you find the product that's best for your skin and recommend things within your budget. They'll give you free samples if you want to try something out, which is especially nice because some of the products they carry are pretty expensive.