Reviews
I gave this store 1 star because The Manager Salvadorwas so rude to us, He is an arrogant punk. We were going to buy a new phone but because of his behavior we went to a different location. After we walked out of the store this punk had the nerve to follow us out to my car, pound on my car window and accuse me of taking his phone charger. I had my phone charger, my charger had a white cube and his had a black cube. Why would I take his phone charger when he told us our phone was broken!!! He is a liar and a cheat! Guess he doesn't know that it is illegal to con or take advantage of the Elderly.!!
I went into the store in a panic because of a data usage notice. On a road trip and didn't need this problem. When I entered the store, the young lady who helped me was very kind, personable, and professional. She knew exactly what the problem was and had it resolved in less than a minute. I appreciate her knowledge and professionalism in getting my problem resolved. Thanks Cricket..
Was not impressed. Had the associate reset my phone and three years of pictures are gone. Do not know how to use cloud. Guess I wasn't suppose to have the pictures. I went to find out why my phone was dropping my contacts and received more than I bargained for.
This is a new location in our neighborhood and quite convenient. I waited quite a while to purchase my new phone but the process was much better when a second employee entered the picture.
Rubi was great at resolving our issue at the time.. and training a young man at the same time, we recommend this Cricket store to all..
Very disappointed on this location . The two ladies working on this location DID NOT EVEN BOTHER to ask if its ok for us to wait or even just say the “we will be right with you” as in NOTHING AT ALL. We were just standing & waiting there for almost an hour.
$25 activation fee? Really! Not when the competition charges $15.
Very nice stuff,and good prices.Im very satisfied
The girls very helpful and nice
Really awesome customer service