Crossroads Family Medicine and Pediatrics

After a bad experience at another physician we are overjoyed to now see Sarah M at Crossroads. Nothing but positive experiences with both her and the medical assistants and office staff. Thank you so much for your continued excellent service.
5 7 years ago (22-01-2018)

Very happy with my first experience here.Peter was great and answered all of my questions.
5 7 years ago (21-03-2018)

Do not care about the patients only money
2 7 years ago (23-05-2018)

Love this place. Really care about their families.
5 8 years ago (07-08-2017)

- Skip the first paragraph for only crossroads information - I have seen a lot of doctors in my life due to damaged nerves in my esophagus and my stomach. I honestly don't even know how many doctors. My primary care physician before CrossRoads was a doctor at Dartmouth Hitchcock concord that probably saw so many people that he just didn't have time for personable skills, and he really didn't seem to care about me. As a matter of fact, I remember hearing outside the door "it's Carl again", with a sigh from a nurse. She was talking to my doctor. It left me completely dismayed. It definitely wasn't the first time I had the feeling that I was a nuisance there. I could hear outside the door the lack of respect they had for me. I decided then and there I needed a new doctor. And it had nothing to do with his treatment towards me when it came to my requests to try medications though. He was always up to try a new drug, whether that's good or bad is up to you to decide. I do believe he always had my best interests in mind, but I could tell that he just was tired of seeing me. He eventually had no legitimate suggestions to my pain, even suggesting only " Tylenol and a heating pad", and I had so very many questions. I had suffered tremendously for six years with him and I was disappointed that Tylenol was eventually his go to. I was already using heating pads, Tylenol, and lots of different herbal remedies, and he knew that. He tried convincing me to go to a pain care clinic much earlier than I eventually did, to his credit though. But it took over two years from when he first brought it up, because he suggested that I go to a methadone clinic to deal with my pain. What he meant was a pain care clinic. But since he said a methadone clinic, I thought he was being disrespectful, and it was just due to a language barrier because English was his second language. I definitely would have gone to a pain care clinic much sooner had I understood what he was saying. At the same time his nurse would contradict him while he was gone constantly saying "you don't want to live your life like that". I was almost suicidal with pain. I was 6 feet tall and 118 Pounds. My disease made it super painful to eat. That is pretty much the story of my experience there; contradictions, and misunderstandings with a dash of disrespect. He just wasn't for me. I know he was a highly intelligent doctor, but he spoke English like a child. And when he knew he was right and I was wrong, he would talk down to me, refuse to consider my ideas, and not explain how I was wrong. When I would talk too quickly he would just smile and nod. I can't speak for everyone at CrossRoads, but I can definitely speak for Dr. Peter Loeser. He has treated me with nothing but respect, and is very well informed on anything I throw at him. And I throw a lot at him. Believe me. He has a perfect bedside manner, although that is not primarily what I'm looking for. But if you're looking for that, look no further. For me, it was very important that I found a doctor that explains his rationale. I don't like a simple yes and no for answers. I'd like to understand the process of how my doctor came to his decision. He is very intelligent and very personable. If you are looking for a doctor that is not churning out so many patients that he has to check your name on his clipboard, then go to Dr. Peter Loeser. Everyone from his receptionists to his nurses are exceptional. I cannot recommend CrossRoads enough. If I was able to work, I definitely would work for him. He's even the type of guy that I could be friends with. If you are on the fence, then there is only one way to find out. Give him a shot. I think you might like him. He's a smart guy. But don't expect him to be a yes-man. He is not afraid to tell you when you are wrong or ill informed. That is a good thing. But let's not all jump to CrossRoads. OK? Some of the reasoning of my fondness is that it's on the smaller side, and I can get in very quickly when I have an issue. Only go here if you are really unhappy your doctor.
5 9 years ago (08-12-2016)