CubeSmart Self Storage

I got personal attention and complete transparency about the whole process by Amy at the Shaffer Ave, Grand Rapids location. She is the best and deserves a raise. :) She walked me to my unit to check that it was in order and it was spotless with a brand new door and a light and outlet inside. This was my first storage unit experience and she took care to make it quick and painless.
5 9 years ago (09-02-2018)

Office open on Sunday, freindly+helpful. Units clean and in good condition, locks available if needed. No contact, month to month. Good location and appears secure. 5'x10' bigger than area average 5x8' Very nice.
5 8 years ago (26-02-2018)

Units Are OK, but They Keep Raising the RENT! Way Too Expensive for Me! I Need to Move Out. The Garage Door, Is Very DIFFICULT To Open! I Used a Whole Can of Spray Lubricant, and It Barely Helped! I Told Office and Girl Said She Would Go Spray It Again but NO CHANGE. TRACKS Are RUSTY and Need SANDING Or REPLACING! I Have to Bring a Man to Help OPEN MY UNIT! Not Worth the Price! 👎
3 9 years ago (05-02-2018)

I was referred to CubeSmart by a person that stores a vehicle annually during the winter months at this location. The staff was very professional and knowledgeable, I was given a tour of the location, (it was clean and well-maintained), and provided the necessary details to make sure my storage experience was a positive one. The only thing I wish could be modified is their referral program. The person that referred me will not be able to receive the credit because they are not currently renting - but they will be in a matter of months. No way to place their credit on the books??
4 9 years ago (21-08-2017)

The unit we had reserved was not sufficient in size for all of our belongings and they were able to get us into a larger unit immediately and still applied the discount we had for the smaller unit. Everything went seamlessly.
4 9 years ago (12-10-2017)