Cupertino Mercedes Service

One of the best Mercedes service center I’ve ever been. So kind, quick and good price! Definitely recommend!

I have a 2012 Mercedes SL 350 convertible where the top was not closing properly leading air and water to leak in. Took it to The dealership on stevens Creek where they took 4 days, $300 to diagnose the problem and suggested a $6K replacement of the convertible top. I found Cupertino Mercedes on google and took the car there. They diagnosed the problem as a wearing out of glue of the two panels of the convertible top and charged me for 15 minutes of their time not a full hour, and suggested a place that would glue the panels together. I took the car to an appropriate shop who took apart the panels, glued them back and charged me $450. I can't say enough about Nicole and Pearson for their competence, professionalism, and integrity and transparency through out the interactions. If I ever have a problem with any car, I would first go to Cupertino Mercedes hoping if the car is not a mercedes, they will still look at it :Service: Body & Trim

Pierce is amazing as always even we live hundreds of miles i always comeback to this place honest and great job alwaysServices: Auto battery maintenance

Naomi and Pearson are amazing. By the time I got to the shop that morning, Pearson already had it hooked to the computer and was doing the diagnostic . Everything was explained step by step, and he really made sure that I knew what was going on with my car. I've definitely got a new mechanic shop, and I would absolutely positively recommend Cupertino Mercedes to anyone with a Benz.

Reliable and repairs cost pretty close to estimate. I have an older SUV and they don’t push services you don’t need.

I want to the Mercedes dealership today my right hand side door on my car the electrical doesn’t work I cannot lock my door and the dealership told me to make a appointment take a week to see my car it will be $275 charge just look at it I can’t wait that long I want to Cupertino Mercede service first time I’m here I found the phone google search I walk in and very friendly lady on the front tell me we can take a look at it right away I was thinking how much taking to charge me I asked the lady in the front office she told me don’t worry about it we’re just gonna look at it They pulled my car into the shop take them five minute they found the problem and fix it All it is is a blown fuse I asked her how much a cost she said don’t worry about it it’s a small fuse We’re so happy to help you I was so happy I tip her $20 If you have any Mercede issue you guys got to go there Nice clean shop people are Friendly you guys got to check it out yourself amazing Mercede repair shop and excuse my language screw the dealership

Fantastic mechanic. You can trust your Mercedes to them. Honest, fast and reliable. They have earned my repeat business.

Great love their service.