Cutco Store

Great customer service! Greg is wonderful to work with, always professional and helpful! Most of my Cutco is almost 30 years old and still in great shape due to their sharpening service. I recently brought some of my mother-in-laws in for sharpening and was amazed when I picked them up! Hers are probably 65 years old and have the original wooden handles. Not only did they sharpen them and replace one that had a broken tip, they polished up the handles so that they looked brand new! I had to look twice...thought they had given me all new knives! Great company, great product!

This store is a godsend to cutco owners. The cooking classes, the service, and the people that work work there are incredibly helpful and happy! Highly recommend this store for immediate needs. We are lucky to have this in our backyard.

Great knives 10/10 recommend!!! store staff is rude and not helpful I would suggest to shop online and see all the different types of sets that they offer.

FANTASTIC customer service. I live in FL. Got my first set of knives when a college kid sold me them. 4 years later I had one of my girlfriends visiting and she brought my knives back home with her and dropped off at this local store. They sharpened them for the first time ever and those that were too bad off, they even replaced for FREE!. I was shocked and love that they answered all our questions and were so quick to handle our knives. My girlfriend has since taken her other friends and her own knives back to be sharpened. BEST Customer service over the phone and in person. Awesome company and well worth the investment. Love these knives so much I have thrown all others away!!. Knives cut thru food so easy now. HIGHLY RECOMMEND CUTCO

Best knife EVER--Salmon knife "demo-ed" by Greg! He's beyond amazing!!!!!!! DO NOT LET HIM GO.

Greg took good care of us and gave us a great deal on rounding out our three starter knives now, nearly 30 years old! into a better set for us.

Sent two sets of knives in to be sharpened. Got them back in a timely manner but one of the knives came back with a large chip in the blade and another misshapen and also with a chip. As a result I am without a couple of key components to my kitchen for even longer. Customer service did not seem surprised by this issue.

Amazing customer service! Very attentive to your needs. If you are looking to buy some knives these are the ones to get. I’ve had them for years and they are just as sharp as when I got them. Make sure to see Greg, he will definitely take care of you!

I'm starting this review out by recognizing the Castleton, IN store manager, Greg Johnson. He provides the BEST customer service every time I walk in the door. He always has a positive attitude & does every thing he can to ensure customer satisfaction! I have many Cutco knives and other items for the past 5+ years. I had never taken advantage of the sharpening service. WOW! So impressive. Not only was the process easy and quick, Cutco also replaced a few pieces because they were not able to sharpen them to meet standards. I know they are expensive, but I believe that you get what you pay for and more! with Cutco products.

LOVE the store, LOVE Paul the store manager, and LOVE all of the Cutco Customers! It's truly a great family feeling, and Paul does a fantastic job of helping customers with their kitchen utensil/cutlery needs. If you're on the fence about checking out the product, here's my advice: you won't know until you go in and cut a potato :