Reviews
This location seems to be smaller than some of the other CVS stores, so the selection was not as extensive. They have good coupons and sales, just like all the other CVS stores.
Most reviews boil down to interactions with individual employees, not the business. Lucky for me, I reached Laura on the phone. What an angel! This CVS ended up being the ONLY pharmacy in Medina to have a new medicine for treating COVID in people at high risk. That’s me. I spoke to Laura who offered to call my current pharmacy, and get my prescription transferred. She said “Give me an hour. I’ll call you back when it’s ready. Park in the parking lot and call me from there, and I’ll bring it to you.” Try to imagine how nice those words sound when you are so sick you can’t walk. I wish I could take her flowers! Thank you! Thank you!
Spent an hour on hold for the pharmacy without talking to anyone, so I called the front store and was transferred to the pharmacy. This time they answered within 3 minutes but the rep had a terrible attitude! I usually refrain from posting but this comes after numerous horrible experiences with this pharmacy and their staff! Time to go back to CVS in Target!!
Don’t think I ever gave a bad review.. but the cashiers and most of pharmacy here are super rude and don’t want to help. They need to hire new staff 0/5
My first time at this store and Melanie was of great help and very attentive. Very knowledgeable customer service, thank you
If I could give 0 star I would. The doctor was trying to make a little girl not cry while giving her a shot. Little kids cry when they’re scare. You can’t stop that. The doctor spend an HOUR trying to comfort the little girl even though there was a lot of people waiting. Terrible service. She should’ve just let other people go first instead of spending an hour to try to stop a little kid from crying while getting a shot.
Great, friendly staff. Very clean and well stocked store. Pharmacists are very nice and caring. Just a nice place to shop.
If I can give no star then I would. I drove 30 min to come here and get the Covid shot for my kid. They still need to go to sleep and go to school the next day. The doctor and a little kid has been in there for AN HOUR now and still haven’t gotten the shot. There are a lot of people in line waiting to get the shot.
Staff is always helpful and friendly. Seems to be competitively priced. Always have what I need, usually with two or more options. Pharmacy is hit or miss. Sometimes they seem really understaffed or maybe just abnormally busy at times. Usually don't have much of a wait though and haven't had any of them get snotty with me or anything. Anyhow, definitely recommend this location.
Terrible voice message system. Can’t get through to a human.