Reviews
Absolutely the best experience I’ve ever had changing addresses and registration. I set an appointment online and was helped about five minutes before my appointment start time. Saida was very professional and friendly. She even caught that I had a flag on my vehicle title and had never received it, so when she updated the address she had the flag removed so that I could get my title re-mailed. Excellent customer service and overall wonderful experience. I will be back with any future needs.
Exceptional Service Cassie I believe it was her name … she was so helpful with taking care of my driver license transfer from another state. She was patient and very nice Everything went very smooth & quickly … they do accept Visa Debit but not credit cards just to let everyone know. 10/10 I will be back
Have wasted a total of two hours now with this office. WAY worse than any dmv experience. Awful customer service by the older blonde lady and management Tammy. Learn from me and do not waste your time here.
Outstanding, prompt, pleasant service!! Drove by the DMV first, in West End saw that ridiculous line, in the heat & humidity, came here instead, well worth any extra fees, waited 10 mins in line & additional 15 min to do applications. 25 min total for renewal & 1st time application of Real ID. I would have spent half of my day at least @ DMV, with disgruntled, aggravated applicants & the usual toxic, annoyed state employees, herding folks like cattle......it's a no brainer, this is the place do get it done!!
VERY RUDE PEOPLE THE WOMAN AND THE MAN WITH A TERRIBLE ATTITUDE NOT POLITE , VERY UNPROFESSIONAL !! SUOER RUDE!! THE MAN HUNG UP THE PHONE ON ME WHILE I WAS SPEAKING,NOT WILLING TO HELP AND THE WOMAN HAD A TERRIBLE TONE!!! DO NOT RECOMMEND THIS PLACE TO NO ONE!!
Very kind and helpful staff. They had so much patience with my husband and I and we had a few different matters to take care of during our visit. All of the staff should be rewarded for the professionalism they showed towards all of the customers. I know they get a good number of folks in and out of their office every day. Thank you for being so kind. The Schultz family.
Consistently fast, courteous, and efficient. Made two separate visits. Took about 15 minutes to get a new driver's license and about 30 minutes to transfer a title including wait time. Only $18 more expensive then the DMV. They went above and beyond on my second visit when I forgot a folder of important documents. They called me and held it until I can come pick it up.
If you need to get any paperwork done for your car . Anything that you would normally have to go to the dmv to well you no longer have to waste 2 or 3 days taking off work or finding a baby sitter . TIME IS MONEY . And instead Of spending 8 hours or 2 days at the dmv you can go to auto title express will do it in 1/100th of the time they will do it in a good mood and happy to help you. Some people wonder how this place can be so good and if it’s as good as hyped why doesn’t everyone know about it ?? Well they charge maybe 10% more than the dmv but then again like I said . TIME IS MONEY . You can do everything you need to do with your vehicle get a plate , renew a drivers license, etc , etc . A total of 5 different transactions in 15 min would have taken me 16 hours at the dmv. I’m so blessed to have AUTO TITLE EXPRESS in my life
Auto Title Express has become my "go to" place for vehicle and driver's license transaction. I have used them many times for vehicle transfers, license renewals, notary services, etc. They are very helpful. There is rarely much of a wait, though they can get crowded the day after holidays, Mondays, etc. I happily pay their small extra fee to avoid having to go to the OMV.