Deer Meadows Home Health and Support Services

In less than a week at this place, my mother development an serious infection after being admitted. This place almost killed my mother. Horrible place and Staff lies too your face about how they are giving your love one the best care. This place neglected my mother the short time she was there. If your love one is unable to move, or have limited use of their hands to call you. DO NOT SEND. When I finally saw my mother she was delirious and unresponsive and they were trying to get her to take medication for pain. The nurse did not notice until I bought it to her attention after insisting on seeing her because I felt something was wrong. The nurse asked me if she should go to the emergency. Are you F......g kidding me I CANNOT MAKE THIS UP. The nurse then complain about have 70 other patients to tend too. This does not excuse the neglect my mother suffered. If your facility do not have adequate staffing, DO NOT TAKE ON NEW CASES. While waiting for ambulance, I packed all my mother belongings. SHE will never step foot in this place again.

Terrible. BEYOND terrible. The staff taking care of my mother treated her poorly. Disregarded her needs and went searching through her personal belongings in a box because they assume she stole one of their equipments when in actuality it was hers. They tried to with hold information that I needed on paperwork by giving me 2/4 pages. When I asked what happened to the other 2 pages they were trying to say that it wasn’t important information so I then said I still need them, regardless. They brought it to me and those 2 pages had all her personal information and how to use properly use her medicines and equipments. “ Not important “ yeah, right. The staff did not feed her the way it was needed either and when it time to pick her up which was also a hassle the staff just took her food which was just an orange and ate it in front of her instead. We had to get the supervisor to actually get them to listen to my mother. On top of all of that. They would make sure she was on pills and barely conscious to then make her sign paperwork. All while turning their identification cards around so that my mother couldn’t properly identify them. They was also trying to have to wear socks that were used by other patients and then washed to her instead of giving her new ones as required. The only staff that was professional and caring was the front desk person who answers calls, the supervisor and one of the female nurses.

Mom came to my house for rehab after almost 2 weeks in the hospital. She lives in an independent apt in DM. DM home health is a separate entity from the facility. Their care has been excellent. I am very happy we chose them as the connection to her home has been a positive.I stress that they are a separate agency as I would not recommend DM rehab. The nurses and therapists, Holly, Toni, Gina, who have visited are professional and very respectful to my 85 year old mother. When she returns home next week, they will continue to follow her as needed.

The BEST staff I have come in contact with from the intake nurse Kim down to the visiting staff nurses, PT, OT and Social-worker. They were all so helpful and caring with my mom. I highly recommend services from Deer Meadows.

It's an honor to work with such a dedicated staff at Deer Meadows; Every part of their team from admissions to discharges and everything in between work together to ensure patient is well cared for -and safety measures taken to ensure nothing is missed upon discharge. Thus, ensuring each patient is sent home with the best of care plan possible in order for them to thrive at home. Very professional!

I was at Deer Meadows from March til July social worker explained that Medicare only pays for 100 days, So they wanted me to pay $544.00 a day because they said I was 24hour care. Which I'm not , so I got discharged on July July 3rd. They wanted to send me home in an ambulance on a stretcher. My sister inlaw drove my car to me I jumped in the driver's seat and took her home. Now I want my medical records which Sharon Mikus refuses to release to me unless I pay almost $500.00 for. I told her I only need to pay if there going to a doctor or lawyer. I want them see t to me at my address. Now I'm filing a civil suit against her. This place is all about money. They wanted me to sign a paper that I'm 24 hour care. And wanted me to give up my back account, my home and car. Had Bayada sent out and they discharged me because I do everything myself. The nurses and aides were great. Plus I was sent to the E.R. 3 times twice for phomina and once because I I went into Conjunctivitis heart failure

Donny is the greatest therapist. My mom hadn't walked in 10 years and he got her walking!

I am currently a patient at Deer Meadows. It is an excellent Hospital. The Doctors have been following my case very closely. I am about to enter my 12th consecutive month of hospitals and nursing homes. After being discharged from Nazareth Hospital, this is the only place in between a Hospitalization and home that has continued to follow through with determining the cause of my severe respiratory issues. This has been a very scary year to me in regards to my breathing. My lungs had collapsed during the suumertime and I have lost my ability to walk through severe muscular atrophy. Doctors found that I have not been able ti get rid of the Carbon Dioxide from my lungs, that makes it hard for my lungs to take in oxygen. I am glad I have been able to see doctors every day to determine what all problems that have been worsening my condiion.

If they are unable to staff your case they will cancel you with only a 10 day notice. The on call does not return calls and they have poor communication . The home health department is very unorganized and show little compassion for the client. I would not recommend to anyone.

If I could give this place no stars that would be the most appropriate rating for this Rehab. What they did to our father was borderline criminal! Please do not send your loved ones to this place.