Dermatology Associates PA

Maybe in AUGUST you realize you are nearly out of your rash ointment. Maybe you will call and be offered a JANUARY appointment--with the nurse practitioner. Wanna see a doctor? Try APRIL. So how about a refill? Call and leave a message. Maybe they'll call back. Maybe they won't. Maybe they'll send it to the WRONG pharmacy and accuse you of drug-seeking when you question the choice to send your OINTMENT to the wrong pharmacy. You wanna complain about that? Maybe you'll be accused of everything but arson and anarchy. Maybe you'll be insulted and dismissed. The question is: do you feel lucky? Maybe you would be better off finding a different office. Or, maybe you like being treated in a mean-spirited, unprofessional, inept way by office staff. You only pay top-dollar to be mis-treated. It is totally your choice.
1 9 years ago (10-10-2017)

Called to set a new patient appointment for my daughter on September 7, 2017 and was told the next available will be January 11, 2018. Unacceptable.
1 9 years ago (07-09-2017)

Doctors are great it's a shame front office staff is not
1 9 years ago (28-07-2017)

DO NOT USE! Terrible business practices, horribly rude office staff, incompetent office manager. I was referred to them and told by my doctor that I would be hearing from them about setting up an appointment. Two months later I received an automated voice mail telling me I had an appointment the following day and would be subject to a cancellation fee if I did not show. After spending 15minutes on hold with the office, I was able to communicate my issues with the whole process to the woman who answered. She immediately transferred me to Michael Lee, the office manager. He was an extremely confrontational individual, who constantly prated about how busy they were, how many women he had answering the phones, and how I was wronged not by his office for automatically setting up an appointment, but by my doctor for not relaying that I had automatically been scheduled. I honestly do not think he listened to a word I said, choosing simply to boast about the business of this fast-food style dermatological office and screaming "we're done!" repeatedly after I asked him to remove my medical records from his database. This is a practice that does not serve people, only their bottom line. I have reported this behaviour to the BBB, and will be pursuing any avenues of federal reports that I can. Avoid this place at all costs. Also of note: the office manager posted a raving review of his own office, which happens to be one of two positive reviews this place received. I have a sneaking suspicion the other anonymous review is from another staffer. What a shady place, from the top on down.
1 10 years ago (19-07-2016)

Very professional work place with amazing staff
5 9 years ago (26-10-2017)