Reviews
Multiple rug choices and excellent customer service. We felt the owners to be very friendly and they cared about making us happy with our choice. We chose a rug that we were not 100% sure about and they gave us every assurance that if we were not happy they would allow us to return the rug. We did take fabric samples and photos of our room to try to make the best choice because we had chairs that are not a popular color. I felt their prices and quality were both good. It's also nice to buy from people you like, that felt like an added bonus. 11.2021
This business is phenomenal! Ali, is the absolute best with costumer services and rug recommendations. All of their rugs are beautiful with great options! My husband and I are highly pleased with our selection to add into our home. If you are looking to add a statement piece in your home, please visit this location and ask for Ali to assist you.
We had a wonderful experience and purchased a wool oushak rug. The staff Vedat was extremely helpful and provided advice and answered any questions while giving us the space to browse. They had a large selection of oushaks as well which was nice. Very, very happy with our purchase and the service!
This is THE place for rugs! After months of searching for the perfect rugs for my living room and dining room, and being totally lost on design, I was relieved to stumble upon this place and Vedat. He was extremely knowledgeable and helpful. He seemed to know everything about rugs, and proper design. Vedat, and his rug collections and selections, and store return policy, made everything much, much easier on me, and I was finally able to complete my rooms. Oh, and not only is the customer service great, but there’s so many beautiful, high quality rugs to choose from at reasonable prices. I’m very pleased with my experience here!
Fantastic and super helpful staff, great prices and a pleasure to shop there. Got 2 rugs for our new hard wood floors. Going to get a third soon and will definitely go back there.
Ali and Vedat spent a few hours with us flipping through dozens of rugs -- Turkish, Persian, Oriental, modern designers like Ralph Lauren -' to find 5 beautiful ones to take home. The experience was fun and the conversation was enjoyable. We will be going back and referring friends.
I purchased my first rug from the company last week! I had a very pleasant shopping experience. Someone was there to help me right away. They were also having a sale, so the price was nice too! They even helped me load it in my car. Super soft, great quality. Thank you!
We bought a rug and one runner. The customer service was excellent. They took the time to learn what we liked and the design we were looking for. We didn't feel pressured to go to what they wanted us to have. I will recommend anyone I know to go to Designer Rug Warehouse.
We bought a beautiful rug from this store last weekend, and everyone we dealt with was wonderful. Ali owner was super helpful and eager to make sure we were happy. I would highly recommend this store for your rug needs. We will absolutely be going back for more rugs in the future!!!
We just purchased our 3rd rug from DRW and couldn't be happier with both the quality of the rug as well as the price we paid. The store staff is extremely friendly, knowledgeable and professional. Vedat went out of his way to make sure we selected the right rug for our dining area and gave us tips on how to keep it looking great. If you're in the market for a rug, both my wife and I highly recommend DRW.