Di Bella Flowers & Gifts

I LOVE this flower shop! It's the best one I have ever been to and I don't ever think I'll be going to any other flower shops after coming into this one. I love their Christmas spirits! They even have the girls wearing the cutest Christmas headbands ever! They are extremely kind and awesome! They are on their A game and they always go above. If you ever need flowers then dibella's is the right place for you. Thank you for a pleasant visit and shopping experience! Can't wait to put my new elf family on my fireplace!!

Ordered from Hong Kong for my aunts in Vegas. If you are also looking for a place to buy, I am vouching for DiBella!! Have tried a lot of florists before but I appreciate this shop the most. Legit and good customer service. Thanks again, DiBella, for being reliable

I didn’t have a good experience. I commissioned 6 centerpieces from Di Bella for an event. The process of ordering was fine because the girl helping me was friendly and I liked dealing with her, but the place has a weird vibe to me. Not one person came out to greet me when I walked in although two people were just standing around. Anyway we went over the flowers I wanted, my budget etc... It was essential for each bouquet to be at least 16” in diameter to fill a wide centerpiece area. Once we were finished we went over the order; the color-combo I wanted; the 16” minimum size requirement they claim I didn’t specify in their reply but I MOST CERTAINLY DID because it was very important to me and the first thing I said, and 16” is certainly not too big for a centerpiece, apparently you think your clients are morons, and my flower choices which ended up being below budget so I had room for the designer to add to the bouquet which I entrusted to their professional taste. I walked out of there feeling so good. Now here is where things started getting shady: I asked if they would send me a picture so I would know what to expect. They said they would absolutely not send any photos of what I was getting and that the only way I could preview my order was to purchase an extra one early. Well mind you I had reached my max, and $65 per bouquet is not cheap. I had to settle for trusting them to meet the requirements. What could go wrong? So come the day of the event and the bouquets are ready on time and I’m very happy with that. That is until they brought the first bouquet out. I’m going to try to start this nicely: The bouquet was cute and the designer did a decent job with the colors and arrangement. However: the bouquet was tiny. It was 10” in diameter, and they put leaves that reached 12”. I paid for 16”. Also the bouquet ratio was in bigger part filler flowers and less my main ones. I was so disappointed and felt ripped off. I told them I was very upset because I had specified the diameter the arrangement needed to be. At no point did they call or text or left a message to notify me if something had gone wrong to ask if I was willing to compromise or discuss any aspect of it. When I expressed my disappointment with the size and said that it was clearly not what I had asked for, they did nothing to make it up to me and didn’t offer any reparation even though they did not meet their end of our agreement. I couldn’t stay to argue my disapproval and demand a refund. While the boy took the flowers to my car not one employee tried to talk to me. I drove out of there crying because I felt so ripped off and knew the flowers would look embarrassingly cheap because of their size. Each bouquet was $65 + taxes but looked like it was worth $12. As I looked at my six, tiny pathetic bouquets, I swore I would never use Di Bella again or send anyone their way. I’m probably going to try another place for my next event. I’m even considering making my own bouquet from flowers I’ll get from the grocery store. Thanks for the credit offer BUT I WOULDN’T RETURN IF YOU PAID ME.

Don't know what happen received pink roses on Wednesday and they started drooping, tried to save them and followed the care instructions but either they weren't from a good wholesaler or old to begin with. Have pictures...so sad! Sorry about the one star but I have received roses from Costco that outperformed these.

My family and I have all been customers of DiBella's for many, many years. They always impress and it is a pleasure working with them. They've provided great service for every holiday order, drop in purchase and a wedding! Highly recommend.

Wonderful! These folks know their stuff! And great customer service! We were thrilled with everything. Our plant was just what we wanted for our gift for our daughter.

As a partnering local florist, we have worked with DiBella Flowers for a few of our needs. They have had fabulous customer service and have always done a great job! We specifically worked with Amy, and felt she was very understanding and friendly with the assistance she gave. We look forward to using DiBella in the future for local flower needs in Las Vegas.

The only florist in town I trust to make special occasions truly memorable. My long time admin retired today. She is a huge VGK fan, so John and his team created a gorgeous arrangement for her with a VGK gnome. She was so happy to get it and to show it to everyone. As always, the flowers were beautiful and high quality. Delivery was on time and friendly

Completely disappointed in first time to use this florist! I ordered an arrangement of 2 dozen tulips to be delivered for a 90th birthday! Was charged about $150.00 and all she got was a plain Jane glass vase with 22 tulips jammed Into it. No ribbon or anything to dress it up. Extremely upset by what was delivered.

Very helpful and great customer service. They created a custom flower arrangement while I waited. I would recommend them to friends and family.