Discover Bank

It's a great Bank. I am not sure why it has so many bad reviews. I have had a Discover Card since my late teens, and I opened a Discover Checking Account a few years ago. I really like their service. Except American Express, every other card I've had has been hacked some way or another. Not Discover. I can always rely on them. Their checking account was great before, but now starting December 2017, they're changing the terms, and now there's no benefit to me, which is why I am knocking a star off this review for them. But otherwise, I highly recommend them. It's the best customer service and experience in the market!
4 8 years ago (11-11-2017)

Read the fine print in their offer for an intro bonus. I guess I had an account with them years ago so it wasn't my first account. The worst part is when I called in they said I met all the criteria and it would be deposited in the next month. After another month I got a letter that said the exact opposite. I didn't meet all the criteria and no bonus. So I has to call again to even get a reason. Don't waste your time with Discover Bank!
1 8 years ago (17-01-2018)

My husband suddenly passed away and I had four young children. Two weeks after he died We received his last check. I was employed but made very little money. I called my other credit cards, explained my situation and EVERYONE of them helped by lowering my monthly payments ( all of these cards were payed off within a year ) . I had a credit score of 780 ... it was very important to me to pay my debts. I called Discover and BEGGED them to lower my monthly payments . I was unable to pay any more, I had been a customer for over 15 years and had never been late on a payment before that . They refused to help.. finally one month it came down to feeding my four children or paying my discover payment.... I called more then ten times begging them to work with me. They ended up taking me to court. One month They emptied the only $400 I had left in my bank account leaving me without even a penny for food or gas that month . They have made it impossible to have a bank account or even own a car. I only owed over $3000, I WANTED to pay it . It's been six years and they are still making my life miserable. The heartlessness of these people is beyond my understanding. I hope should anything ever happen to thier families that they run into people with more empathy then they've showed me .
1 8 years ago (22-11-2017)

I think is really good. Customer service readily answers questions. Electronic transfers from my other bank takes a bit but I usually transfer money with a picture check deposit and its way faster. Don’t use it more because I work for another bank which offers me a free accounts with all the bells and wisles.
5 8 years ago (26-10-2017)

I've been a longtime customer and never had any of the issues described by other reviewers. I did have one problem with an typo on a transfer (and it was my fault) which resulted in an overdraft and it could have been disastrous to my credit, but they were helpful in resolving it. I've done a couple balance transfers and all were quickly and smoothly accomplished. I'd recommend this bank.
5 8 years ago (01-12-2017)