Dollar General

I would give 5 star because workers are very nice and almost always have what I want. But it's a hit or miss when they open. Don't know til you get there

Good place to shop friendly people been a little bit higher than normal than like Walmart but it's a convenience thing so it's not bad

Very organized and clean, the best dollar general in the west end by far!

Louisville Kentucky Dollar General is one of the easiest and convenience store low prices

This is the worst store I have ever been in with the worst employees I have ever encountered. They falsely advertise that they participate in the order online and pick up at store program that Dollar general offers, which was not only confirmed through the online app, but there's also a banner hung on the building itself that says "Order online and pick up at the store", which suggests this location participates. The employees were very rude when I arrived to pick up my order that I placed and paid for online the day before. A man, portraying himself as a very unfit manager, was rude and extremely unhelpful. Not only did they not fulfill my online order, when asked how this would be rectified, since my credit card had been charged already, the unfit manager said I don't know maybe call somebody, which was followed by a story of how he had the same experience at walmart. I decided to ahead and get a couple of the items I really needed and was on sale. The staff was not at all helpful at finding anything when asked. The store was in such disarray, shelves were scarce, the isles were an accident waiting to happen, either blocked completely or had product on the floor. During checkout I entered my telephone number so my digital coupons would be applied to my purchase and when the total amount due did not add up correctly, both the acting manager and the cashier insisted the coupons had been applied/deducted, even after I verbally added up the 5 items at full price. I showed the receipt to the man acting as a manager, his response when I asked for a credit was, "I'm not going to open the cash register to give you any money back, it's not my fault the coupons didn't work". At the very least he could have refunded, re-rung the purchase and applied the coupons. Which he adamantly refused to do. I would not recommend to my worst enemy to shop at this location. It doesn't take much to offer the customer service that you are there and paid to provide. I would suggest to the regional or district manager to register the employees for either online or in person customer service skill training course, or replace them. Also, the only reason I gave them one star is because you can't leave a review without giving it something.

The staff are fine. However the parking lot is a health hazard! It's disgusting how someone can discard used syringes in a place that numerous people, kids & animals walk through daily. If someone becomes a felon for selling dope, why shouldn't people endangering lives in another way?!

It had everything we needed and it was easy to find and we didn't have to wait a long time to check out and the employee was nice and greeted us when we walked in and told us to be safe and have a great day when we left, which was nice because not everyone does that.

No baskets to shop! This is sad and not customer service friendly at all. They never have legitimate answer when I asked them the question...why are there no baskets to shop? Shelfs are well stocked but if there are no baskets it defeats the purpose ya think .

Dollar General is a good store I can't say to much more. I never have a situation when I come in the store. They always seem to have what I want just always clean cashiers always pretty nice. I'm not saying this is a perfect store I can give them 4 stars I think I like them better then Family Dollar they seem to be cheaper than Family Dollar and that's a good thing

Cashier was very polite and helpful. Made sure to tell us to keep hydrated. And made a connection with us by saying he would keep our family member in their prayers. Loved it glad people like this are still working with the public.