Reviews
This domino's on 114th is amazing!! The manager Hernan was absolutely amazing and got my order perfect! 10 out of 10. By far the best domino's in town!!!
I just ordered a pizza at 8:58pm. At 10:37pm I received a text that my order was canceled. It said to call the store with any questions. I called by nobody ever answered. Just wondering if I can get my money back since you wasted my entire night and now I gotta try and find food at 10:45 pm. It was a $65 order
Do not order delivery. 70+ minutes for a pizza order that required pick up is unacceptable. I wonder what the franchise owner was doing Friday Night? Probably enjoying Toppers
My family eats here a lot. It's close by and we can always count on hot food. The service is great and friendly!
It’s nice, right down the street from me, but lately they have carried out Pun! poor quality. There’s barely any toppings on the pizza. Last time their tracker was not accurate and I had to wait 20 minutes at the location after I waited an hour at home…How hard is it to put a generous amount of sausage and mushrooms on a medium pizza??!! They bloat the pizza with cheese and dough. They’re definitely out to make a profit and screw the customer. Valentino’s, here I come..
Worst customer service ever. I know it's just a chain pizza joint, but dang. They make mistakes more than they should, but are normally quick to fix them and the employees, until lately, have been pretty friendly. Made a simple order tonight, then got a call over 30 minutes later from a lady saying she was a manager, saying they have no drivers and to come pick it up. I asked if they were going to offer some sort of discount for that. She said she'd give me 10% off the order. I told her that it wasn't worth dropping what I was doing, getting up and throwing on shoes and driving out there to save like 2 bucks. So she very angrily snapped, "Fine, I'll just cancel the order then," then slammed down the phone. I figured I'd call back to get her name so I could make a complaint, but I've called 4 times so far and each time, they just pick up and immediately hang up the phone. So yeah, I'll just stick to all of the other places in Omaha not that they'll care. I think most people out there would rather deal with mediocre food or the occasional mistake rather than such terrible customer service. The plus side to all of this is that I place the food orders for my office and we had been using this location quite a bit as it's relatively nearby. Not after tonight!
The guy whose made my pizza the past two times I’ve been here has always made it SO good, I’m addicted I think!! He’s always super nice and I always get good customer service. It’s much appreciated after a long day. Thank you!
I have ordered from this domino’s for the last three years the service was always amazing, and the tracker online was always accurate. As of the last two months I will no longer be ordering from dominoes, I’m going back to Papa John’s. Based on the past reviews the experience is consistent. General manager should be ashamed of themselves for not addressing this issue months ago. It starts from upper management and trickles down. You can hire kids and still trained them well.
Price is fair but always have to remind them about extra sauce I payed for.
This is the second time that I’ve tried to order food from this location and they are closed or I had to leave my post to pick up my food because because they couldn’t get it out. I get that they may have a shortage on staff but they are also losing business from this customer. I’ll stick with the other guys.