Domino's Pizza

Absolutely appalling service. Waited 1hr 30mins for a pizza that never arrived, tried calling the shop 5times but no answer so I had to drive in to get some answers. Wanted a refund so was told it would take 5 working days, never got it so I contacted customer support with still no resolution after promising I would get contacted within 5 working days. In the end I had to use PayPal to get my refund after 2weeks of waiting! Will never order from dominoes again!!!!

If I could give 0 stars, I would. Ordered pizzas at 8pm. It’s 9:45 right now. No pizza in sight. Called at 8:45 to be told it’s on its way. Called at 9:40 and was told another 17 mins we live 10 mins away! which means the pizza hasn’t even left the place!! Asked them that means the pizzas hasn’t left their place and this guy proceeds to say yes we’ve been very busy. We had guests at home, it was so embarrassing! I asked them then why didn’t they say this when I called at 8:45 and he says nothing. I asked are you sure I’m going to get my pizza when this is what they’ve been saying the 3 times we called before, and he says they’re traffic on wend over road. I said I know as our guests have just come from there and he is said proceeds to say then why didn’t you just pick it up!!!!! Asked him his name to complain, he said it was Mr Khan!! Honestly never had such a bad experience in life!!!!!

Delivery driver arrived at our house with no pizzas. He couldnt understand english so didnt understand when I asked what he was going to do abiut it. He then had a breakdown as he couldnt find where the next delivery was rather than finding mine and left. I called the branch who said they messed up the order and would resend. I said it was too late as I had two hungry, tired and dissapointed kids and wanted a refund. The manager was rude and refused a refund for 5 mins until he eventually said he would in 4 to 5 days. 20 mins later the food arrived at my door after I had gone and bought another dinner and said we wouldnt get a refund and left. Needless to say this is outrageous behaviour and I am disgusted as a customer. I will never be using dominoes again and expect my refund seeing as we didnt want or eat the pizza delivered

A huge number of times have ordered pizza's from this place to receiving the wrong pizza's, and rearranging the orders for pizza's to arrive at 12pm when the pizza was ordered at 7pm to still have the incorrect pizza. Have gave them a number of chances and now ive had enough. Decided to go in store today to try an make their lifes easier and order in person, to still get the wrong size and ingredients of pizza, returned to the store to be told I cannot have a refund. I will be going to head office in Milton Keynes directly and speaking to head management about this! Absolutely atrocious. Dietary restrictions: Given the wrong food on a number of occasions

If you like cold pizza with the occasional hair tenderly baked in then this dominos is the place for you. Once you've selected the pizza you want to be poorly made, you can expect an unexciting 2hr wait for it to arrive, don't bother calling the store for an update as you'll be told ‘It's with the driver and should be there momentarily” which is, 90% of the time, completely untrue. This is from my experience via multiple orders from this store. If you do want to order from here, I suggest collecting, at least your pizza will be warm. order for delivery at your own risk and make sure you have your oven pre heated.

I used to be a frequent Dominos pizza costumer when I lived in Winchester. Since i moved to Aylesbury i could not find the same type of pizza. Although still Dominos and still the same ingredientes, it seemed that here the pizza had much less cheese even when I would pay for extra cheese and the pizza was so thin in the middle sometimes i wondered if the right amount of dough was being used that ended up being too crusty and too dry. The pizza was so dry, that i gave up going for Dominos and started having regularly other pizzas who would make a cheesier pizza. Last time I went there because my little one asked me and I realised there was different staff and the pizza was far far better. It had a fair amount of cheese to start with, and it hadn't been stretched so much, keeping a softer and moisten centre. If next time I go there I find the pizza to have the same good quality I will be back to Dominos.

Terrible customer service. Extremely long wait times for delivery. If you are craving dominos, best option is to collect it or order elsewhere. Terribly run establishment with no urgency.

Even 1 star is way to much for this place called Domino's Pizza, shame to the owner and to the people working there. Ordered 2 Large pizzas and after 2 hours still been waiting, i've contacted the manager and he said i should receive them in 2-3 minutes, Delivery came after another 30 mins with wrong order and cold pizzas .. Shame Shame Shame. Don't waste your time, money and patience with them.

Unfortunately our pizzas are usually only luke warm by the time they arrive, and the ice cream never turns up. Giving up on the Aylesbury store.

Shocking, not sure what else to say. Two hours waiting and still no pizza, keep getting told its on its way. Do not use their delivery service. Awful