Dotfoil Computers

I brought my MacBook Pro in recently with what turned out to be a micro-cracked screen. They were very clear and professional, and advised me it probably would be 3-4 business days until a technician could check it out and follow up with me about whether the warranty would cover it. In two business days, he called to tell me it was already fixed, covered and ready to pick up. Very graceful and positive experience.
5 8 years ago (09-04-2018)

I've had dealings with other repair shops in town over the years and it's been hard to find a tech person who is also a human. Some are a bit robotic, some downright mean! But Michael at Dotfoil not only knows what he's doing on the tech side but is warm, friendly and extremely professional as well. I had some issues with my iMac and had to bring it back it several times to get to the bottom of what was happening. Michael communicated clearly and well at every step and figured it out. When there are other options for consumers out there, customer service becomes a tie breaker. Hang on to this one, Dotfoil.
5 8 years ago (14-03-2018)

Went in with a very specific problem, Tom and crew hosted me for over an hour. Great technologist that treated me like family.
5 8 years ago (12-04-2018)

Dotfoil is my employer so ofcourse I'm biased but I want to mention that I've never worked for a more generous and honest employer. The people working here are a team of good friends that I'm proud to be a part of. If you need repairs, one on one time with experienced technicians, or assistance with new technology purchases, Dotfoil has you covered.
5 9 years ago (06-11-2017)

Dotfoil has been our "go to" computer repair place since 2004! For thirteen years, we (two women, partially tech-savvy) have trusted them to assist us, to repair our computers, to guide and help with advice and support! Currently Michael is working on a persistent error with an NVIDIA graphics card. he gives clear info, keeps our financial situation in mind while at the same time making certain we have all options laid out and explained. They are a stable, reliable HONEST business and have gotten many awards. They serve businesses and individuals. They ALSO stand behind their work! Try them out. You will become a fan!
5 9 years ago (14-08-2017)