Reviews
I took my mother to Dr. Hines because my mother had a terrible skin problem and Dr. Hines cured her. I was very happy for that. Every time we went to Dr. Hines we waited a long time to be seen but the consultations lasted 3 minutes. My time is also very important to me, and more importantly, my mother is old and sick and the waiting was uncomfortable for her.
3
7 years ago (06-05-2018)
I wish I had seen the reviews before going here. I was referred to Dr. Hines by my Primary and I have seen her a couple of times now. It is unfortunate to say that I too have had similar experiences to the ones that have been shared here. My most recent appointment was the straw that broke the camels back so to speak... My appointment was for 8:00am and Dr. Hines was over 50 minutes late to my appointment due to "traffic". Once she arrived in the examination room she did not even apologize for being late or for any inconvenience she may have caused. On top of this she dismissed everything I was trying to say regarding what I had come there for. She was very rude and unpleasant and lacked Customer Eccentricity. After showing up over 50 minutes late she didn't even take the time to listen to her patient! And was out the door within 5 minutes. Regardless of remedying issues, this is by far the worst experience I have ever had at a doctors office; the staff can also be exceptionally rude over the phone. I only hope that with this review they can learn to do and be better.
1
7 years ago (16-01-2018)
Is no stars an option? I also wish I had seen reviews first. I feel bad writing a negative review but this is pretty warranted. She does not have good bedside manner and if you want to take a child, do NOT. We were given VERY incorrect information and what I was told to give my child as treatment for her skin issue actually caused it to spread. She seemed really annoyed with my daughter, was condescending to me and became even more annoyed when I expressed frustration - politely - that the treatments weren't effective. I will not be returning to this office and don't recommend her at all.
1
7 years ago (22-03-2018)
Waited an hour then was told I was next to be seen. When I said something they said she was performing a sugery! Got my check back and left. Very unprofessional!!!
1
7 years ago (29-03-2018)
I had brought my 4 yr old daughter 2x, a month apart and couldn't believe how rude and annoyed she seemed as soon as she walked in.. never again. Unacceptable. Unprofessional to an extreme! Only good thing to say about our visits was that her remedy helped my daughter. But I would never go back and have us feel like that, like she was wasting her time or just hated her job.. I'm sure someone nicer had the same remedy to help. My daughter was crying the second time because dr Hines was in her mood n obvi made her feel uncomfortable with how she presents everything...
1
8 years ago (16-11-2017)