Reviews
My water heater was leaking gallons of water in my garage! I called Eagle and within two hours they sent their technician Ray to replace my water heater! Ray kept me updated on his arrival and did a fantastic job! I will never use anyone but Eagle for my plumbing needs. I am so impressed with this company!
No Longer as Good As They Were. I wouldn't trust them. Charging for free parts. Bids for work we don't need. Work that doesn't get done. And no commitment to make it right. I don't know if it's new management, but be careful when doing business with Eagle. My wife and I had used Eagle for about 10 years and previously rated them highly. We recommended them to friends and businesses. Sadly, their service has deteriorated to a stereotypical state of the 'bad plumber' and I can no longer recommend them. On our most recent two calls, we discovered that Eagle was charging us for parts that were covered by warranty and they were receiving for free. After repeated requests for a more detailed quote, we discovered that we were also being charged for items that were not a part of the original scope and were the result of an inaccurate assessment of the job. Then, the workers failed to complete the repairs properly. When asked to return to fix a leaking toilet that stilled leaked, I was told that they would not do so.
We called Eagle Services to fix a leak in the air conditioning. Within the hour Eagle was here to assess the issue. Not only did they fix the leak, they informed me that the filters needed to be changed. He returned quickly with new filters, and showed me how to change and maintain my units. After this experience, we had Eagle come service the air conditioning units at our home. I would definitely recommend them!
Because I only live in the Phoenix area in the winter, when something comes up at my vacation home in the summer I always worry that the contractor I call will take advantage of me. After reading the reviews for other providers in the area I was already on guard. So when a friend recommended I try Eagle Services, I still wasn't convinced. Boy was I pleasantly surprised. They were accommodating to the fact that I had to arrange a time when a friend could open up the house for them and they communicated very clearly what the problem was, how much it would cost and even how I would know that the problem was fixed. The next time I need a plumber in the future I will not hesitate to call Eagle Services. I know I can trust the people that work there for an honest assessment. Thank you Eagle Services!
Extremely satisfied customer! Eagle Services technician Steveo removed a leaky Moen cartridge from my master bath tub. He picked up and installed a new cartridge in record time. Steveo was prompt, efficient, professional and personal. The bill was reasonable and competitive. I have a new plumbing and electrical service "go to." I highly recommend Eagle Services to family, friends and everyone.
George was extremely knowledgeable and prompt. He was able to quickly identify and fix a damaged outlet. He was walking me through what he was doing without holding back. Very happy with their service and would gladly call them back in the future
I can say their drivers are VERY aggressive. I was in a merg lane on Dobson and Guadalupe and their driver sped up @ the merg to try to prevent me from merging! Pretty much tried to run me off the road with my 2 daughters in the car! Very unprofessional I would never use their services based on that disrespectful move alone!
One of your drivers must have been in a hurry. Cutting off two vehicles and flying past me to run a red light to get on the US-60. VERY VERY UNPROFESSIONAL.
It says you guys are 24 hour but no one answer.