Reviews
Ground Zero Plumbing & AC are absolutely incredible! I have a 40-year-old property that was struggling with severe plumbing issues, and their team came out and worked wonders. The technicians were not only highly skilled and knowledgeable but also extremely professional and courteous. *Wyatt, Dave, Bryan and Keely*. From the moment they arrived, they assessed the situation thoroughly and provided a clear plan of action. They went above and beyond to ensure every problem was addressed, leaving no stone unturned. The quality of their work was outstanding, and they made sure everything was functioning perfectly before they left. Their dedication and commitment to resolving my plumbing issues were truly impressive. Ground Zero Plumbing & AC exceeded all my expectations, and I couldn’t be happier with their service. Highly recommend them for any plumbing or AC needs.
Ground Zero has been such a blessing! All the techs are knowledgeable and friendly, and they always show up with a smile. I highly recommend this company to anyone who needs a trustworthy company. 5 stars, A+ service! Special shout out to Wyatt for replacing my toilet!
Had an issue with some pipes bursting, called Ground Zero and within an hour, Henry and Peter showed up and it felt like the heros had come to save the day. What was initially a small issue turned out much bigger than we all thought, but these guys didn't even break a sweat! Peter even showed us the busted pipes and told us exactly why the pipes gave out. Henry and Peter were the most professional, kind and honest individuals and if we ever have an issue, I hope we can request them back. Thank you Henry and Thank you Peter! Our new pipes look fantastic!
Brad, a plumber with Ground Zero Plumbing & AC, out of Gilbert, AZ, was out at my home this past Friday, 08Mar2024 to install a replacement kitchen sink, faucet, and under-sink garbage disposal unit. Brad arrived at around 8:15 a.m. we had a window of 8:00 a.m. to 10:00 a.m.. He was courteous, friendly, professional, thorough, and made sure our kitchen sink replacement was done right and to my wife's and my satisfaction. We provided the replacement sink, faucet, and garbage disposal unit, which we had purchased at Home Depot the evening before. Once the replacement was completed, as Brad was testing everything, he detected a leak in the upper manifold of our new replacement garbage disposal unit, a Moen with a factory defect. Brad removed the defective new Moen unit, and reinstalled our old original 12-year-old InSinkErator Badger 500. He then cleaned up the entire work area very nicely, removing and disposing of our old sink and faucet. Brad offered to remove the new packaging materials, but I declined his courteous offer. The service Brad provided was top notch, even if it did take the whole day. There was only one aspect of this job that my wife and I were not pleased with. We were shocked at Ground Zero Plumbing's high price for this replacement service... $1,172!!! We were expecting $500 to $750 maximum. Bidenflation?!? We went along with this high price only because we needed the service to be completed right away, and Home Depot's vendor couldn't do it until four business days out at the earliest.
Coming home after work finding my AC not working, I called 3 companies and Ground Zero was the only one able to help me that same evening. Cory got my AC cooling temporarily until they could replaced it. Derek came out early the next morning to get me estimates. Jake and Jonothan replaced the AC my next available day off work and Jeff checked all my plumbing and drained my water heater for me. They all were professional and kind during this stressful time. I work in property management so I have a lot of connections with AC Companies; I had two companies take a look at the estimates before moving forward and they both said the price was more than fair and they couldn't do any better for me. Thanks Ground Zero!
I just had a great experience for the first time with Ground Zero Plumbing and AC. We have an issue with a toilet. I had the pleasure of meeting Oz, the tech, who came in a timely manner, as we were going to get a quote on a plumbing service. It turns Oz noticed something that was off and tested flushing the toilet. It worked just like normal. Oz also checked out the other toilets to insure everything was ok or parts were needed. Everything checked at fine. What was appreciated was the Oz had great customer service skills and insured customer satisfaction. He was not hard sell and offered advice on a few things. This was our first encounter with Ground Zero and will not be the list..thank you Oz - you represented your company well..with appreciation, Terry
Eric P did a great job! Very nice and professional! He installed a new water heater, water softener, and hose spigot. We are very happy with the quality of work and product we received. I would definitely be requesting him for any future jobs we may need! Thank you so much!
Henry and Peter are so professional! They showed up right on time for the appointment and found the issue quickly. They cleaned up after their work and saved us a great deal of money by fixing our leak efficiently. Highly 10 out of 10 recommend!
Our tech James was a lighthouse in a foggy night for us. He is the only positive interaction that we've had out of many of the supposed "professionals" we've had to deal with since our apartment was flooded by a bad roof drain. The man knew when to crack a joke to help lift our spirits, was incredibly understanding of us needing to make sure our birds were safe with the chemicals being used, and was both amazingly sweet and incredibly efficient with his work. He's a great representative of a great company when most contractors nowadays just want to collect maximum pay for minimum effort. 6/5 I can't recommend this company highly enough.
We had a plumbing emergency and Ground Zero responded really quickly, 45 minutes from calling and scheduling to the plumber, Wyatt, showing up at my door. You’ll not come across a friendlier person than Wyatt, and what I appreciated about him is the clear explanation of options and prices. This ended up being a simple clear out of the mainline but I at least know what to expect if the problem comes back in the worst case of root damage. Thanks again for the quick, professional and friendly service!