East Tennessee Medical Group: Butler Darel A MD

Dr. Butler made us feel like we were wasting his time. When we asked questions, he told us to "google it". In short, he only knows prescriptions so will only discuss prescription treatment, is not willing to discuss any other types of treatments, and even stated so himself. He did not even tell us what stage of Alzheimer's our mother has. She had a hearing impairment and he did nothing to try to talk where she could hear him. He did not talk to her and instead talked about her to us, without any semblance of caring. A really terrible bedside manner. We were very upset and extremely disappointed in him. He provided us with no good answers and we left with more questions than we arrived. He is a glorified pez dispenser. We took her to the Pat Summit clinic for a real diagnosis and follow-up care.
1 7 years ago (26-03-2018)

I do not recommend this doctor. Like many neurologist, he chooses to try different medicines because he makes money off of them. If you want results to tests, plan on waiting at least a month or two because you are required to go in the office (again, probably due to making a profit); and most of the time he doesn't even remember you having the test done. Find a different neurologist, especially if you are looking for a diagnosis, because this one will not help you.
1 7 years ago (31-08-2017)

I love East tn Med group. They take good care of me and are so nice. All the Drs are great. I suffer migraines very bad. Dr .Butler is a great Dr to see for this chronic condition.
5 7 years ago (30-08-2017)

Rude nurses. Won't return phone calls. I've been waiting on epilepsy medicine for almost two weeks. They said others have been waiting for longer. Told us they are short staffed and don't have time to fax my prior authorization for my medicine.
1 7 years ago (28-09-2017)

A wonderful group of nurses and an awesome. Doctor.Took great care of me and my daughter sees him as well.
4 8 years ago (30-01-2017)