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Reviews, get directions and contact details for Eastern Family Dentistry

Eastern Family Dentistry
Address: 1521 W 18th St, Portales, NM 88130, USA
Phone: (575) 356-8514
State: New Mexico
City: Portales
Zip Code: 88130


opening hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: Closed
Saturday: Closed
Sunday: Closed


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Reviews
I am always very pleased with my dental visits. Staff is always very friendly and patient. I appreciate the staff taking their time to do a good job in all areas. I highly recommend this facility to everyone.
5 7 years ago (22-03-2018)
Staff so friendly, they took cair of my problem the same day. I highly recommend them for quality patient centered care.
5 7 years ago (22-05-2018)
My 2 year old has been twice and both times they have been very good with her. They have walked her through everything and really make her feel special. I would definitely recommend them if you have little ones.
5 7 years ago (29-01-2018)
These "dental practitioners" are just crooks in scrubs. They attempt to sell you all the work you need done and try to strong arm you into scheduling appointments with them. They are extremely vague on what everything costs, and the staff became childish and petulant towards me when I told them that even with insurance I can't afford their "services". And that's only if you can call attempting to rob me blind a service! My wife has had similar issues with them in the past. She had just started her job after being unemployed for 7 months, and had to pay $280 out of pocket for a tooth removal. This was the price they gave her *after* her procedure was already performed, and was absolutely NOT the price they gave her to begin with. They threatened and bullied her for two weeks until she finally relented and coughed up the money, which we desperately could've used for our other bills. To this day, she still has two cavities that she can't do anything about because she doesn't want anything to do with them. They are dirty cockroaches that deserve to be run out of town for their shady business practices! I tried to cancel an appointment they practically forced me into and they told me it was a $25 cancellation fee. They said this was policy, although it was never related to me. NO ONE TOLD ME ABOUT THIS HIDDEN CANCELLATION FEE. If I could barely afford to feed my family BEFORE I lost my job, when I initially scheduled my first check up with them, what do they really expect? The only way I could have waived the $25 fee, apparently, is if I gave them 24 hour notice before hand. Tell me, how are you supposed to give them a 24-hour notice if your appointment is on a Monday? Is it wrong of me to think that good dental care is a right, not a privilege? If I were to chop off one of my hands and offer that as payment instead, do you think they'd take it? DO NOT GIVE THEM YOUR BUSINESS! I'd rather let my teeth rot out of my goddamn skull then let these money grubbing scumbags into my mouth EVER again. Their behavior sickens me, and the fact that they now have access to my personal information makes me want to vomit.
1 7 years ago (21-05-2018)
Had a fantastic appointment with Dr. Gunning. He heard all my concerns, was very caring. Really my whole experience in the practice was nice. Even took care of my tooth same day. Couldn’t be happier :)
5 7 years ago (04-12-2017)
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