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Reviews, get directions and contact details for El Pollo Loco

El Pollo Loco
"While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Houston,TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again."
Address: 5321 S Rice Ave , Houston 77081, TX, US
Phone: (713) 668-6428
State: TX
City: Houston
Zip Code: 77081


opening hours

Monday: 10:30-22:00
Tuesday: 10:30-22:00
Wednesday: 10:30-22:00
Thursday: 10:30-22:00
Friday: 10:30-22:00
Saturday: 10:30-22:00
Sunday: 10:30-22:00


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Reviews
Had ordered a Burrito Grillers Box. Not bad but I think the portion is less than expected. The food was ok. What I didn't like is the service. They made me wait too long on purpose and there was no line. They already know about it. Jan. 7Food: 5/5
Customer service was excellent, that’s the only reason for the two stars but the FOOD on the other hand well let’s start off with the nachos, they were very good BUT they left them to get soggy until the rest of the food was done! The stuffed quesadilla with birria was not so good. If your looking for real traditional Mexican food then this place needs to be passed. But overall the food was unseasoned. I wouldn’t recommend.
First time and last time coming here. I asked for no onions in the grilled chicken burritos and there was nothing but onions and cilantro with a small amount of chicken. It was lukewarm , meaning they prepared it well in advance... when they should've paid attention to the order and made mine fresh with no onions. The best part about the meal was the box it came in smh!
my first time trying this place. I was in the area next door to be exact and was hungry wanted to give it a try while waiting for the hubby next door so went in to order in person even tho they had a drive thru. was bit of a wait to actually order hence the 1 star off because other than that food was good, chicken is fresh and grilled on site. good smoky flavor, decent portions and price point as well
QiQi wanted to try this place because it served Tortilla soup. I wasn't a fan and rather have not but she is the boss. She got her Tortilla soup and loved it. I got the half a chicken with the corn and mash potatoes. She really enjoyed her soup and we'll, grilled chicken is what it is. I liked it and if there isn't anything else healthy to eat I would go here. The churros are not that good. Surely not authentic, more like very americanized and didn't come with any chocolate like they should have. I give it 4 starts because I am being nice for QiQi sake. However I say it is more like 3 stars.
Wife and I stopped in for dinner. Food was hot and delicious. Only reason why I didn’t give a 5 star. The tables needed to be tended to and restroom was dirty.
Good customer service and the food is the best I think this chicken is the best love it
Got the spicy 4 piece combo. Small chicken pieces that were super dry, very little flavor/seasoning. Skin was dry and chewy in a bad way. Sides of rice and beans were really boring. Tortillas were floppy and flavorless. Ordered delivery: they forgot my drink, and didn't include the chips that were supposed to come with the combo I ordered. I definitely won't be going back, and wouldn't recommend this to any of my friends or family. You're better off getting KFC or another chicken place of your choice.
Excellent when you request to give you fresh chicken. What I mean is that when their chicken is cooked and then reheated it starts to become dry. Drive thru orders I always mentioned kindly give me fresh not dry chicken
Food was excellent; everything you can expect from a Mexican restaurant. Guacamole, refried beans and rice were delicious. Tortillas were hot and service was great. Burritos were also a good size and had great flavor.
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