Reviews
If I could give a big fat 0 stars I would. This is the absolute worst customer service I’ve ever experienced and to make it even worse, the poorest quality of sweatshirts I’ve ever seen. After 3 months of getting everything in order for the sweatshirts we ordered for our team it took another 8 weeks for them to deliver their cheap, poorly structured product. The stitching it horrible, the sizing is all off, the hoods don’t even fit over my small head. Even after pictures and complaining of the quality of their product they refused to offer any kind of replacement. I will never order through or buy an Elite product again. Definitely going through Premier Athletics for all of my other softball gear.
1
7 years ago (02-05-2018)
This place is awful we ordered uniforms and still have not receive them they are paid in full and it just seem like we were left on the back burner because we were out of state we were constantly given the run-a-run about our shipping date, countless phone calls and emails not returned it going on a month now we played this whole season with no uniforms and when we contacted management they were very un-apologetic then tried to sell us stuff that I seen at there store when I travled to California stuff that was on sale already but he was making it seem like we were getting a deal. And last but not Least we were told by management that we will have them by Friday and that he would call Monday to check well Monday and Tuesday came and went no call no email finally we call no answer then today a email didn't even have the balls to call us back any way gave us a tracking number that states our uniforms will arrive on Tuesday NOT Friday so even more wait time this place sucks and is very unprofessional we will not buy our uniforms from here next year
1
7 years ago (19-04-2018)
We ordered our Hoodies through Elite and after a rough battle for any kind of time line they finally came in 8 weeks later. They were put together horribly and one of them had sleeves that were 4 in. to short. their customer service refused to be any help and said they didn't see anything wrong with them even after i sent pictures of all the problems. Our 4X hoodie sleeves were 4 in shorter than the 2X sleeves, but they said that's part of their sizing. This place is horrible, I don't recommend it by any means. Don't waste your money or your time, send your business Premier Athletics
1
7 years ago (02-05-2018)
"E" for Elite "E" for Excellence! First time in the store, usually hit them up at tournaments or other softball events. I will not buy my sportswear or equipment from anyone else! Rudy is our families #1 contact. Carlos, "the Boss" a close second! No one out there better to do business with... Customer Service, Quality, Pricing all 5 out of 5!
5
8 years ago (22-12-2017)
Great family owned business...Great prices, great gear, friendly service...Been a customer for 12+ years...
5
8 years ago (12-01-2018)