Equinox Tribeca

Would not join! I was a member from 2006. Had a terrible accident that left me sidelined for a year. They would not allow me to get the months I put the membership on hold on for without first signing a new contract The classes and facility are dated. Join peloton! Better programming and more convenient! Much better customer service

Compared to other locations, this one is not the best, which is shocking, especially in this high-priced area. For instance, I am not sure why this location doesn't have a coat check, and was not aware of this amenity not being available, I thought it was something that all locations offered during winter time. It forces you to use two lockers, which has been my workaround to this point. In the locker room, it'd be great to have more garbages, right now there are only two at the end of the sink area, which is often used by the workers cleaning up. These are minor things, just not what I am used to from visiting other clubs.

One of the more outdated EQX locations. Space is light and bright but there is a persistent smell in the weights area indicating they don’t clean the equipment as well as they should.

Had the absolute WORST massage I have ever had in my entire life. I have had massages all over the world and never felt so uncomfortable as I did at this Equinox. AVOID AVOID AVOID AT ALL COSTS

Kids club is still closed due to Covid. Really?! Quite an inconvenience for our family. Not cool!

Witnessed young woman get body shamed by male member because she changed TV channel. He called her names multiple times. No one working there did anything. Poor management and elitist members. No thank you, I'm done.

Just joined this Equinox and I loved it. I've tried a few Equinox gyms while out in LA and a few in NYC and comparatively, I really like this facility. I can see the trainers and staff being very personable, and Brielle Mach was super friendly and attentive during the sign up phase. Now I can eat all the pizza I want.

Do not join this gym. The facilities are old and dirty. When you want to cancel your membership, they charge you for 45 days of membership fees. Customer service is bad. There is no way to complain to the corporate. The location’s GM is the only person you can talk to.

What a nasty place! I was there- evening of Jan 2, 2017- checking in at the reception- and this guy- walking really fast and talking to the staff sitting in their cubicles behind him- bumps into me so hard he sends me reeling. Worse- he is smaller than me- so his head hits my nose so hard I see stars! Everyone noticed- no one said anything. There was suddenly total silence. Talk of the three monkeys- no one came to help. I go to the locker rooms completely shaken- more by the attitude of the staff than anything else. I spoke to one of the trainers and he suggested that I tell the front desk manager about it. He came down with me and called the manager-Jose Taveras- and it turns out that this face butting person is actually a staff member at Equinox. So Jose fills out an incident report and gives it to me. Since then, I have reached out to various folks at the reception- even spoken with the general manager-Brittany Constantine who disclaimed any knowledge of this incident- and the general attitude is hostile. Talk of loyalty or just plain lack of professionalism- I do not understand their behavior at all. What I love is the fact that I am actually a very old member of Equinox- been with them since 2002.