Reviews
This is my first time using Excell cleaners and their service is so wonderful. I tried using the delivery service and I still cannot believe how simple it was. I have a full time job and being a mother, I have absolutely no time for laundry. They are our savior. Customer service was great. Quality was top notch. Count me in as a long time client :
Clerks are really sweet and friendly. Five minutes talking with them makes your day better.
I took my wedding dress here for cleaning and preservation I called ahead to get details and pricing before dropping it off in September the weekend before Labor Day and just received my dress today November 4. There were many miscommunications regarding price, services, and timelines, and I would not recommend them for wedding gown wedding preservation and cleaning. I dropped it off the Saturday before Labor Day, and was told it would take about a week for the cleaning and preservation and they would call me to tell me the price since they have to see the dress for the price. I did not have a problem with that since they gave me a price range. One week later, I received a call letting me know that my dress was ready, but I never received a call about the price. I go to pick it up, and it's still in its bag and they just cleaned it and did not preserve it. They said they would send it back so they would get it preserved. Okay, cool. A month goes by and I haven't heard anything, so I give them a call, and my dress is there in shop, but not preserved. This is the second time, so they send it back. I was told it would be done on Wednesday and they would call me. They did not call me. I go today to pick it up, and it is preserved in a box, but now there is an extra $80 preservation fee which was not made apparent before as they gave me a price which I assumed included all services, but whatever, I'll pay the extra $80 because it's the service that I want. However, then they added an extra $50 to the cleaning fee. So, the worker at the shop had to call the other shop that does it to get them to take it off. Additionally, I get it home and the text on the box does not match up so it's upside down bridal keepsake:to have an to hold with the dress being upright I understand that is being super nitpicky, but the fact that I had to have it sent back TWICE to get it preserved and boxed, they should have paid attention to details. I gave two stars for two reasons: the dress does look clean so I do think they actually did the service I paid for and the woman who was working was really kind and sweet. However, there were huge communication gaps somewhere and frequent miss of details. They did fine when we just brought regular clothes for dry cleaning, but I would not recommend anything super important or expensive.
Great place did a perfect job on all my clothes!
I had my jacket dry clean at Excell Cleaners store last week. I am very happy with their customer service. My jacket looks great like new again. Thank you so much for doing a good job. I would like to recommend this service to anyone.ServicesAlterations
I took 3 suit pants to be hemmed/dry cleaned and 3 blazers dry cleaned for about $60.00 bucks. The quality was exceptional. I am very happy with the services I recieved. Finally, a nice cleaners close to my home. I will be back next week! Excellent work is done here. The price is also comparable to other services in town. Thank you very much!
The kindness and compassion that this business showed me was extraordinary. The went above and beyond to help me with some suits for a funeral on short notice. They did an excellent job at an extremely fair price. I will always recommend and use this locally owned business
This place is AMAZING!!!! I took in a mouton coat that had been in storage for twenty years and was very concerned it might not be able to be restored. And WOW!!!! This cleaners did such an outstanding job that the coat looks brand new. We are a bit of a drive from this location, but that doesn’t matter now. This cleaners has my ongoing business!!!Thank you Frank, Delilah and all there!!!! Great job!!!!
This is a response to the owner about my husband's suit being made of unique material. That is simply not true and it had been dry cleaned several times before with no problem. You could have simply said you were sorry rather than try to make it look like it was not your fault.
I had been very happy with them until my last visit. I took in my husbands favorite suit and the front right side is all bubbled and the left side was all wrinkled from the pockets not being flattened out. While looking on line for a solution it seems that purchasing a new suit is my only option. Mostly I am disappointed that they did not show me what had happened to the suit but just sent it home with me so that I didn't notice until my husband had it on to go on a business trip.