Reviews
Just grabbed a unit that is easily accessible in a close , convenient location. Moving in & signing lease was quick and painless. Happy with the great deal i was able to get on my first months rent. Hopefully all goes well without any theft or other issues. .
I never had a security, theft, or rodent issue here. Felt safe and the gates always worked and seemed secure. I didn’t like that my storage unit was outside, so my stuff got a lot of dust on it. It is also a bit pricey-er compared to other facilities, but I was overall happy here. It’s not bad at all if you don’t mind paying a bit more and covering up your belongings.
Samantha was wonderful. She is very organized and friendly. She helped me finish my contract, thoroughly explained how the system works, showed me my unit and patiently answered all my question. Fabulous person and manager! I recently emptied my storage unit and checked. The unit remained weather tight and without any bugs, pests or mold. My furniture was in great shape. Samantha made the check out process easy and as always was cheerful and helpful.
Working with Raina was the Best! He was a very patient et polite listener in spite of my TMI Death in the family et 2 hit et run car accidents! Raina got back with me promptly after researching my problem. He would be an excellent Store Manager! Thank you Raina ~ You're the Best!!!
I started the process over the phone, but when I went to the facility and met with Raina, he made my experience pleasant and seamless. He is efficient, patient, and very thorough.
Went in to look at the actual size of units and thanks to Iesha and Daniel I found exactly what I needed they were friendly, knowledgable,and very helpful will definitely send others they're way
A great storage facility with affordable prices and friendly staff! Whether you're storing junk, furniture or valuables, you can count on Extra Space Storage to keep your possessions safe and secure. On multiple occasions I've seen the store manager Samantha Lutz, Who is awesome btw taking it upon herself to drive up and down the corridors checking individual storage units and making sure everything is in order. I would've RATED 5 STARS if it was open 24/7. 10pm closing is a slight inconvenience but other than that I wouldn't want to store my valuables anywhere else.
Manager at legion location was rude and unprofessional. Just because you are understaffed doesn’t give you the right to be dishonest and pushy. I signed paperwork and paid for a 10x10 unit and five minutes later was given a unit with a 4 foot wide opening and hallway into a 10x10. The Manager assured me she had a proper 10x10 and that I could switch once I spoke to my partner. I called her back five minutes later and she refused to switch my unit saying she had sold it in the five minutes that I made a phone call despite her promise just minutes earlier. It is clear she thinks she is very self important and that customer service is no longer needed. If you want to be treated with honesty and common courtesy- look elsewhere. She also blamed the call center multiple times despite how helpful and friendly they actual were.
I am very pleased with the service I received from Samantha. She is awesome and deserve a raise. Thank you so much for your assistance with my storage needs!!!
Samantha and team is great. Very friendly and we’re able to help me out with not being charged an extra month. Highly recommend!