Extra Space Storage

I have been an Extra Space Customer for quite a while. I want to recognize my Property Manager, Tara, in Las Vegas, Nevada. Tara is a very hard working, dedicated professional that takes great care of her customers. She is always available and happy to deliver excellent customer service. She takes the time to make sure that her customers are happy and that their property is safe and sound. She is someone that cares about her company and position and it shows in her demeanor and efforts. She smiles in person and even over the phone. She is always positive and over the years she has become someone I am always happy to talk to and she is someone I trust. She has a team that follows her lead and ensures that as customers, we are given their time and great service. Life situations are stressful, but Tara and her team always have the determination to take care of business and provide resolutions. I have to say, they are great representatives of Extra Space Storage. By the way, the property is always clean, in order and very well taken care of. Go to 4901 W Oakley Boulevard in Las Vegas and meet this outstanding team. This is definitely the only place you should go to rent a storage unit. Extra Space Storage is Awesome!

Received a price increase notification fairly quickly after being a space renter. Spoke to the site Manager Tara who was very friendly and able to help me out in making it affordable for me to be able to keep the unit. Really appreciate her customer service.

I would NEVER EVER do another storage unit with storage one. They have no consideration for people who are hospitalized or people that are planning funerals. If you have ever planned a funeral for a loved one you should know the fees that associate with funerals. This place still auctioned off all of my belongings AND the only reason I was able to retrieve my belongings was thanks to the BEAUTIFUL BLACK WOMAN that they have working up front. There corporate office is a JOKE I don’t even know why they have a corporate office or why they ask you to explain why you can’t pay your storage this month if they do not do anything about it. I was only 2 months behinds and planned on paying it in full with my trust fund came in. BUT corporate didn’t care they still scheduled my belongings to be auctioned off. And then they had the nerve to send me a questionnaire to leave a review. So I am TELLING YOU all BEWARE OF THESE SCAMMERS. they have no morals or ethics they will auction all of your valuables off after 2 missed payments. NEVER AGAIN.will I do business with a company like this one.

Easy. Great accommodation. The APP makes it very easy to move around the facility as you can bypass codes. It is affordable. Both management and agents are available and attentive. They also have great promotions.

Need a last minute place to store extra stuff after realizing we had way too much for where we were moving. Called online and reserved but things did not turn out the way they we planned when we showed up. The manager was just simply fantastic save the whole day I was about to walk away and hang it up she really deserves to raise this is the way a company should be run understanding the households of moving distress of miscommunication she had a look like a pro! If it would have been for the manager of this one we would have left she really did save the day for us and I'm glad we did the deal.

Great place very awesome storage facility and the staff are even awesome and understanding and respectful of peoples privacy and property. Great customers services even if your a lil late on payment they will work with you! I recommend this extra space over any other storage facility in town

Not the best but I was easy to reserve online. It was difficult finding the unit I had purchased. There are no signs the numbers on the units are very small. The back door to the unit has was located at doesn’t open it gets stuck there is only one entry way for the units inside of some else is moving out while your moving in good luck you have to wait there isn’t enough space for two movers at a time. Not my best experience but it was convenient short notice

It is pretty good but the price is indeed high

I've used this place a couple of times and still impressed very clean property great service Secure Storage love it

I was a renter at the Oakey and Decatur facility for 15 months. Tara the mgr. was one of the most professional and pleasant people I've dealt with in a business situation. From my first phone call when I was moving from the island of Kauai to Vegas, she was easy to deal with and remembered me by name whenever we talked. I trusted her from the beginning and found everything to be as she said it would when I got there. The property is clean, she's out there sweeping and checking on things in good shape, and staffed when they're supposed to be. I just moved to California and the exit was just as easy as the move in, with a personal goodbye from Tara. I would Highly Recommend this Extra Space Facility to anyone looking for a clean easy access facility with great customer service. Aloha!