Family Tire Distributors

If I could give six stars I would. Oscar and Frankie were great!! The customer service here is above and beyond. This is the only place I will visit for my wheel needs. BTW I live in Homestead. Thanks guys!
5 7 years ago (20-04-2018)

It never fails when I try to go in for a flat tire repair it’s as if they try to deter you. Eg: I called one morning to inquire about the wait for flat repair and was told it would be a 30 min wait, I arrived there 10 mins later and it’s all of a sudden a 2 hr wait. Prices maybe decent but the customer service is horrible.
1 7 years ago (07-05-2018)

I needed to replace both of my front tires, so I bought 2 tires and wanted to switch the better ones front to have the new ones on the back. I got my car back and the ones of the back were replaced , but the ones on the front were untouched. You could see the grease marks on the back and the front were pristine. I told them that they forgot and they swear they didn't and that they did make the change. It was so obvious they didn't just by looking at the car. So I had to go elsewhere to have the front tires replace because they really needed it and I ended up spending double the amount of money. They refuse to show me the tires when I asked, saying that someone had already picked them up. This was only 2 minutes after they handed my keys back and ir was around 9.30 am, so very doubtful. I let them know this, but left defeated. Around 2pm, they called me and said they had my tires and send me a picture, but they could have gotten any tires for that. The truth was obvious just by looking at the car. I took it to BMW the same day and they agreed. They saw that they were untouched. I made a video, but I will post the screenshots where you can see 2 clean wheels and 2 dirty ones. I was extremely disappointed. More so, when BMW charged me less for the tire replacement. So not only bad service, definitely not the cheapest place either.
1 7 years ago (07-03-2018)

Pretty nasty owner of this joint, very poor customer service, he should not be running such a place, treats employees like garbage, I would not work there even if he wanted to pay me. I only stayed there because I had already decided that I had to put the tires on my vehicle due to my need to travel. I don't think I'll ever even think about this place in my live. He should learn more management manners, and appreciate people who come to be serviced. SHAME ON YOU MR. !!!
2 7 years ago (10-02-2018)

After all they are nice, pro and price is fair. I'll come again.
4 7 years ago (21-05-2018)