Rick Johnson Auto & Tire

Pretty disappointing. I went in for an oil change and my car got diagnosed with having a leak in the thermostat housing. They gave me an estimate of over $550. With my small background in cars I assumed that was pretty high. Called around and found out in fact it wasn’t the thermostat housing that was leaking. It was the water outlet housing. I took it to a great shop (happy wallet) they were super helpful (with only 2 hrs left in their work day) and walked out with part changed and my bill well under $200. ** 2 stars because** I appreciated this shop letting me know about the leak, but they definitely quoted VERY high... call around for other opinions and prices.
2 7 years ago (09-03-2018)

Joe and Sean are always excellent. They keep me informed about every single aspect of any repairs, and will even take me into the shop area to discuss specifics. I recently had Sean do a very detailed alignment on my Miata, and he dialed it in with precision. I always buy my tires there too. Joe is an outstanding manager and he runs the place right...with honesty and integrity...period. Taylor F.
5 7 years ago (18-04-2018)

They used to have a good rep. No longer. When I was new to the Naples a few years ago, I asked around and the place was recommended. Later, I needed an oil change and saw they were running a special, so I went to them. During the oil change I was told that I needed other maintenance that I know was not needed. Curious, I asked them the cost. Over $100 extra. There were other cues, too. After that, I talked to other people and they confirmed that the business had changed hands and that it should be avoided. Avoid.
1 7 years ago (18-04-2018)

Gotta love these guys! They are always busy however, never too busy to listen to your vehicle issues and find a sensible solution. My sincere thanks to Joe (Store Manager) and his team for consistently good service! Terry Hutchison Naples City Councilman
5 7 years ago (12-04-2018)

Outstanding service by very knowledgeable professionals, as always at Rick Johnson’s. I wouldn’t take my car anywhere else & haven’t for the last six years. Honest & dependable service.
5 7 years ago (01-06-2018)