Tires Plus

Very professional, courteous, on-time, and honest; didn't try to sell me anything I don't need. Recommended!
5 7 years ago (19-04-2018)

For the past 4 yrs I have taken my cars here for service - NEVER have I been disappointed! David Bird and the entire staff of employees have been GREAT - I find their prices reasonable. The service has always been honest and professional - I tried to call into the corporate office to be sure they knew how great this location and their employees are. They never reached out to David or his staff -that is my only disappointment. These guys work hard in the heat and do their best - I really appreciate them and the time they put into my vehicles. I even took my daughters cars there for an honest opinion to be sure the cars were safe for my grandchildren to be in. I can't say enough about their customer service and honest care. Thank you David and your staff - I am sorry that your corporate office did reach out to you and your crew to let you know I called in a wonderful experience :( Keep up the good work and I will continually bring my cars to you :) Debbie C
5 7 years ago (27-10-2017)

They never have time for me when I've tried to make appointments in the past year. I call days or even a week ahead ti get in and it's like they can't be bothered. I have often gotten "we have 1 guy who does the job and hes gone home " like 4 times as an excuse. I'm over them. Stay away.
1 7 years ago (28-04-2018)

I am an M.D. in practice for over twenty years and have only once posted a neg.review. Was a loyal customer under old management. Today I was charged $27 for a requested "battery check" on a $189 3 MONTH OLD BATTERY, PURCHASED AT TIRES PLUS WITH A FIVE YEAR WARRANTY!!! Then verbally abused...all ON VIDEO!!! STAY AWAY!!!! VIDEO AVAILABLE ON REQUEST. WAITING TO SEE IF MANAGEMENT CONTACTS ME...I DOUBT IT. THEY WILL SEE THIS REVIEW HOWEVER.
1 7 years ago (12-11-2017)

First of all, I can see that some of the negative reviews left are by individuals who aren't being completely honest about their experieces. You should bring your vehicle here because you can trust them to be honest, and in particular the store manager - Dave. I have been bringing my 3 cars here since 2006 - a Hummer H2, a mustang, and a pickup. I have more than 24 visits here under my belt. Since I care to do most mechanical work myself, I use Tires Plus mostly for tire purchases, mounting/balancing, and front end alignments. I do have considerable mechanical skills and automotive knowledge. As I sit in the waiting area, I have a front row seat to the conversations customers have with the service managers. In many cases where a dishonest shop could profit from certain customers, this one does not - not even close. Customers are given realistic and sound advice. My last visit was just a few days ago - I carried in 4 wheels/tires to have them rebalanced. No appointment needed - I was in and out in 20 minutes. I have never had an issue with any of their work. During only visit was I there a hour longer than I expected, but guess what folks, that is sometimes how things go with vehicle repair shops. Tires Plus has a better on time record than my doctors office by a wide margin. During one visit, they discovered a leak from a rear axle seal. I normally would have replaced it myself later on, but decided to let them do it. They were not able to remove the axle to conduct the repair by no fault of their own (previous owner modified something). They tried for an hour. I was not billed for the attempt, nor the shop supplies used, or the gear oil they had to refill the axle with. In the world of vehicle repairs, you can't make everyone happy all the time, but when it comes to this Tires Plus, you CAN trust them to be honest and they do good work. If you are worried about sending your wife, mother etc. to a place where they won't get ripped off, send them here.
5 8 years ago (18-11-2016)