Famous Footwear

I purchased 3 pairs of shoes the other day, they were nice when your purchasing and prying on buying.. but I just came to return 2 of the pairs, because the 1 pair was pushed upon me, I didn't really want. But was pushed by the manager lady, and the other one, rubbed my heels so BAD, I would rather buy something I'm comfortable in. When it was my turn at counter, the girl at counter didn't say hello or anything, she went over shoes over and over like i had worn them! NEVER a word out of her mouth, besides when I said Thank you, she said Yup! ??? The manager was very rude as well . She is the one that pushed me into buying these, asked me what was wrong and why I'm returning them.. because I want to!! That's not what u ask someone. I've been in retail 12 yrs, your suppose to ask, was there any thing wrong with them, not why are u returning them!?!? Also, when they refunded my card, I was charged debit when I purchased them! When they returned them, it asked me for my pin number, she said just hit the green button, don't put ur pin number in! So now they returned it to my card as a credit instead of debit! That is bulls**t!! I will never return to this store again.. I'm also thinking about returning the 3rd pair of shoes and going somewhere else for them. I do not like giving my money to ppl that are this stinking RUDE...unless your purchasing. They were like leaches when ur looking to buy. I actually only went in for shoe laces to begin with until they made me feel obligated to buy. I understand that's their job. But do they really make commission to sell shoes? I would think not!! Even so, very rude! NEVER return again! They don't even SMILE! which makes it even harder to say NO
1 7 years ago (04-03-2018)

Great service as always
5 7 years ago (23-05-2018)

Bad selection
1 7 years ago (16-10-2017)

A overpriced sometimes.
4 8 years ago (14-11-2016)

Clean and reasonable selection
4 9 years ago (15-05-2016)