Famous Footwear

Great customer service! Thanks ladies for being so amazing.
5 7 years ago (29-03-2018)

If you think you may have any issues with the shoes make sure you don't wear them out cause they won't return them. I got a pair of no slip shoes and asked the guy if I could return if they didn't work. He said yes as long as it wasn't past the return policy which I bought them on Sunday and wore them Monday and brought them back Tuesday. And the lady working informs me that I can't return them because they "have a pebble in the embedding" to which I told her I wasn't told I couldn't wear them as that was the entire point to see if they would work in solving my sore feet. I would understand if they were faded or torn or filthy. But they were all black the tread was basically unused exempt of the small "pebble". I don't see the point in a return policy if the shows have to be "prestine". Then she tells me she could exchange but all they had in the non slip was 3 kinds the best being the ones I already purchased. I was appalled how it was so hard to return a item I had for a day. I will not be back.
1 8 years ago (15-08-2017)

The staff is friendly and attentive
5 7 years ago (28-03-2018)