Reviews
Great store and a highlandtown landmark. The staff is always so helpful. Always met with a hello how are you when entering. They will make sure you find what you need. Karen is my favorite person whenever I come inside. Just love this place.
I've been shopping at this store for over 20 years and the service is always excellent. Whichever side of the store tickles your fancy you're going to find some great and one of a kind items. It's always a fun experience shopping here.
Love!! For being one of the oldest businesses in the neighborhood,it's the only reason I will ever return to Highlandtown when I'm in town. Otherwise, they do ship a variety of adult products from tobacco to personal. The staff here, especially Karen, are not only incredibly friendly, but are knowledgable and discreet. Prices are a plus!! As a frequent customer, I will always recommend this shop!!
Great shop honestly have never had a bad experience used to go up there a lot when I lived around the area now I try to make it a point to stop in every now and then when I can since I live out of the area
I have been coming to the shop for years. The staff is always super friendly and helpful. If they don't have exactly what your looking for they have wonderful alternatives or can work with you to get the item in stock.
I have been a customer for 3 or 4 years and highly recommend Firefly. Great stock, friendly and professional staff who are always responsive. Bruce is a great guy. I've always done mail order as I am not local and never had any issues at all. Give them a try.
I love this place! They always have what I need - plus more!! The employees I have worked with are awesome and quite knowledgeable! Definitely a place to check out while in Highlandtown!
Great service! The shop has so many things. Karen was extremely helpful and pleasant. A large variety of erotic items and smoke shop needs. Only place I'll go back to in Baltimore!
Actually mind blown over the service here. The one girl spoke to me like she was doped out, couldn’t complete a single sentence meanwhile the girl at the counter was chatting with a couple. I found what I needed with no help and when I was ready to purchase I stood and waited for the counter girl to stop talking. I waited for like 10 minutes then left. This is the second time I’ve been there and the staff is just not customer oriented. The first time some guy who I believe said was the owner told me I could only touch something if I bought it… never going back. Would give 0 stars but googles is nice enough to give them 1.
I have been going to Firefly for years. Very friendly and helpful staff. If they don't have something that you are looking for, ask, if it's not in the back somewhere they might be able to order it for you.