First Choice Home Medical Equipment

I worked for this place but could not do it long. They want your business but hace no idea how to process your insurance. Even if your insurance covers your item but they don't know your insurance company guidelines they will bill you. They are not processing your Medicare and insurance properly. This company has many black clients but No black employees or Admin. They have no true concern for you or your loved ones medical care and the way they operate shows it. BE WARE!!
1 7 years ago (18-05-2018)

Most screwed up outfit i have ever seen. I was due CPAP supplies last January. They misplsced my order and i called and they said ooops, lost the order. They apologized with a giggle and said they would get it out to me. Another month went by and no supplies. I called and again the said there was a mix up and woud get my supplies out immediately. 2 weeks went by and i called again. I was told they were mailed. Another 2 weeks go by. I am sent a UPS tracking number. It was just sent out so they lied. It turned out they got the address wrong and it went to the USPS. i went to the post office and it was returned to the shipper. I have emailed them twice with no response and i just emailed a 3rd time today. My insurance has already paid the bill. If i get CPAP supplies now it will be out of my pocket. This is on top of the $204 my insurane says i owe Care First.
1 7 years ago (25-03-2018)

Twice in a row have sent the *same* wrong CPAP mask. Though I gave them UPC #, Mfg Part #, etc. Adding insult, rying to get through to a person, is a horror, you usually have a machine saying leave a voice-mail. Look at the reviews, 15 of 21 (71%) are 1-STAR --> Go elsewhere.
1 7 years ago (29-03-2018)

My problem was solved very professionally by Michael Melroy this morning. He saved me from discontinuing the use of the CPap, and made my breathing much more comfortable with its use.
5 8 years ago (25-08-2017)

This is the worst company..that I have ever dealt with..no one there knows anything...they sat up things wrong in the system..I am going through he'll just trying to get a bed picked up after my dad has passed away.. I have never seen nothing like this in my life.. If you can do not use this company.. Very unprofessional
1 8 years ago (28-08-2017)