Reviews
Walked in with a ton of questions. Joe was absolutely amazing. He was very patient and thorough. Great service. Helped load our purchase into the vehicle. Very friendly and fed the fish when our daughter asked about them.
My family ordered 6k worth of equipment for my mom’s Christmas gift and now all locations say Temporarily closed. The equipment was supposed to be installed last Friday. Can someone please contact us about this? We have tried calling for multiple days now. The phones just ring nonstop and no one answers.
Frank did an amazing job meeting our needs! We have bought three treadmills from them, and we had an issue with the quality on the third treadmill. They worked with us on trying to repair it and then accepted our return and exchange very quickly when it couldn’t be repaired. Great customer service! We will definitely go back again for any other fitness equipment needs!
My wife and I went to the Westheimer store this morning looking for a rowing machine. Joe greeted us and spent quite a bit of time with us discussing the pros and cons of the different resistance mechanisms air, water, magnetic and construction types - which would affect footprint and storability. We ended up buying a Matrix rower. Picked it up at their warehouse, brought it home and assembled it. It works great! And, it’s very quiet. Overall, very impressed with Joe and Fitness Unlimited.
This was my second elliptical purchase from Fitness Unlimited. The first time was literally the day before the big COVID shutdown in 2020. I moved into Houston since then but I wanted to buy from this company again due to the great experience on the first purchase. I called in and spoke to Joe Eddy at the Westheimer location. He provided EXCEPTIONAL SERVICE! We worked with me on the price and I rewarded him with an immediate purchase. I highly recommend Fitness Unlimited.
Excellent experience! We went to the store to look for some maintenance items for the treadmill we purchased from here a while ago, which is still in amazing condition, and Joe came to help us out, and we were able to get everything we needed and more. 10/10!
Robert Reed is the very best in the fitness equipment industry!! I have been buying gym equipment from him for years and can’t say enough great things about all my experiences. I would never buy anywhere else. Not only do they carry the very best selection and best equipment for any gym equipment need you have, but Robert is incredibly knowledgeable about all aspects of every piece of gym equipment, and the uses and benefits of it all. He’s a walking encyclopedia. Their prices are awesome, the service is impeccable, and the purchase experience has always been so easy for me. They also have a fantastic crew that delivers the equipment and sets it up. I’m a type A personality, that likes to research, compare, and make sure I am always getting the best product for the money, but when I go in Fitness Unlimited or their other stores, I have learned I can save so much time visiting with Robert. He has saved me a lot of money by shooting straight with me and giving me super honest guidance and help. I lost my entire home gym in Harvey, and I just went back in and saw Robert to replace it all and added a couple new pieces. I am set thanks to Robert and the folks at Fitness Unlimited!
We had the most wonderful experience working with Andy at Fitness Unlimited. He is very knowledgeable and the most patient. I asked tons of questions at crazy times throughout the day and he seemed to always be available. Great customer service from Andy and the delivery team. If you need any workout equipment, you need to check out Fitness Unlimited and ask for Andy.
My 18-year-old Landice treadmill finally died on me. So as I was in the market for a new treadmill. I’d actually purchased my old treadmill from Fitness Unlimited “back in the day”. And while I did shop around online and visited a few other stores, I also decided to stop in to fitness Unlimited to see what they had. While the store has an overall modest footprint, they have an pretty decent selection of treadmill, elliptical, stationary bikes, rowers, etc. Mr. Andy, the store manager, couldn’t have been more professional, friendly, and helpful. He took the time to explain to me the various aspects of different treadmills and ellipticals. I was curious about the rowers, but ultimately decided against those. Ultimately, Mr. Andy offered what I thought was a good deal on a high-quality treadmill. He also arranged a convenient time for the treadmill to be delivered and installed. I should also note that the gentleman who delivered install the treadmill were fantastic. They got my old treadmill down from the third floor, and installed the new one back up to the third-floor, in less than 45 minutes. It was extremely impressive. So, I would recommend Fitness unlimited, and Mr. Eddie, without reservation. I would absolutely recommend you at least visit there before making a purchase elsewhere, as I suspect you would find pretty comparable prices. And certainly outstanding service.
My husband and I had an awesome experience working with Andy. He was knowledgeable, honest, and really helped us figure out what would work best for our specific fitness equipment needs. We will definitely be coming back in the future! Highly recommend!